Change-mapping: Connecting business tools to manage change

by Tom Graves, Joseph Chittenden

Overview

Change-mapping is a structured method to guide change affecting organisations. Inside this book you will find how to use Change-mapping to explore or resolve issues affected by change. The book introduces Change-mapping and takes you step by step through a basic mission to map change.

In addition there are a complete set of tool-sheets ready to be used in your own Change-mapping missions and a brief guide to using Change-mapping to explore or resolve larger scale and complex issues.

Product Details

ISBN-13:	9781906681401
Publisher:	Tetradian
Publication date:	01/30/2020
Series:	Change-Mapping
Pages:	124
Product dimensions:	6.00(w) x 9.00(h) x 0.26(d)

About the Author

Tom is known as a highly innovative thought leader on the futures of business. With a keen eye for systems and structure, he has nearly 40 years experience in knowledge management, skills research and software development. He is a prolific author, and experienced presenter on radio and television, at conferences and in workshops and seminars.

Joseph has produced concepts and visuals for companies such as: Tesco, Lotus sports cars, T-Mobile, Honda, Maikita, HM The Cabinet Office, Superdrug/3Phones, and others on behalf of design agencies in England and Dubai.

Table of Contents

Contents

i Preface

ii A big thank you! / About the author and designer

iii How to use this book

Part 1: What is Change-mapping?

4 Chapter 1 Introducing Change-mapping

6 A typical response to change

8 Introducing Change-mapping

10 Introducing Change-mapping missions 12 Who does what in a mission

14 How to set up a mission

16 How to use mission tool-sheets

18 Chapter 2 How to run a basic Change-mapping mission 20 The Mission Start folder

22 The Context folder

24 The Scope folders

26 The Plan folders

28 The Action folders

30 The Review folders

32 The Mission End folder

34 Chapter 3 Change-mapping in action 36 How to invest in a new exhibition stand 38 How to find out why a product is failing 40 How to prepare for data regulation

42 How to rationalise a logistics infrastructure 44 How to merge three corporate banks

46 How to scale up production

48 How to use digital transformation

50 Chapter 4 Common problems

52 Jumping to the wrong part of a mission 54 Staying stuck in one part of a mission 56 How much information do we need? 58 We can’t answer a question!

Part 2: The basic Change-mapping tool-sheets

62 Chapter 5 Mission Start tool-sheets 64 Mission Start tool-sheet#1

66 Mission Start tool-sheet#2

68 Chapter 6 Context tool-sheets

70 Context tool-sheet#1

72 Context tool-sheet#2

74 Context tool-sheet#3

76 Context tool-sheet#4

78 Chapter 7 Scope tool-sheets 80 Scope tool-sheet#1

82 Scope tool-sheet#2

84 Chapter 8 Plan tool-sheets

86 The basic Plan tool-sheet#1

88 The basic Plan tool-sheet#2

90 Chapter 9 Tool-sheets in the Action folder 92 Chapter 10 Review tool-sheets

94 The basic Review tool-sheet#1

96 Chapter 11 Mission End tool-sheets

98 Mission End tool-sheet#1

Part 3: Advanced Change-mapping in brief

102 Chapter 12 Running larger and more complex missions 104 How to run parallel Change-mapping missions

106 How to run scaled up Change-mapping missions

108 How to run large scale Change-mapping missions

110 Chapter 13 Getting more out of Change-mapping 112 Using existing tools within Change-mapping

114 Nested missions

116 Chapter 14 What to do next?