Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife
Many people have mixed feelings about workplace collaboration. On the one hand, they know collaboration is essential to achieve complex goals. On the other hand, they know collaboration is a slog. People pull in different directions. There’s desperately little communication and even less follow through. One person ends up doing all the work. The result? Friction mounts. Projects fizzle. Great people walk.
Here’s why: very few of us ever receive any formal training in how to collaborate well.
In Collabor(h)ate, Deb Mashek draws on her deep experience as a relationships researcher and collaboration facilitator to reveal everything you need to know to make workplace collaborations less painful and more productive.
Dr Deb Mashek is an experienced business consultant, professor, higher education administrator, and national nonprofit executive. She applies relationship science to help people collaborate better.
Learn more at: www.collaborhate.com
|Practical Inspiration Publishing
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About the Author
Table of Contents
Preface: From trailer park to PhD xi
Chapter 1 What is collaboration and how does it go sideways? 1
What is "collaboration" anyway? 1
How common is collaboration in the workplace? 4
Why is collaboration so common? 5
What's at stake when collaboration sizzles versus fizzles? 8
Mixed feelings about collaboration? Welcome to the club 10
Let's talk about the silent H in collabor(h)ate 12
Collaboration, why do I hate thee? Let me count the ways 13
Do we teach this stuff? 18
Where to start? 22
Fear not, this is learnable 24
Here's the point 27
Take 5 27
Chapter 2 Introducing the Mashek Matrix 29
Workplace relationships matter 29
Relationship quality: How good is your relations hip? 31
Interdependence: Do you and your collaborator influence each other's outcomes? 34
The Mashek Matrix 38
Here's the point 41
Take 5 42
Chapter 3 Understanding relationship quality 43
Let's consider: How people differ 44
Nine strategies to increase relationship quality 51
Here's the point 80
Take 5 80
Chapter 4 Understanding interdependence 83
Let's consider: Outcomes 84
Four strategies to turn the frequency dial 91
One strategy to turn the diversity dial 95
Five strategies to turn the strength dial 96
Here's the point 102
Take 5 103
Chapter 5 A DIY workshop: Leveraging the Mashek Matrix to improve your collaborative relationships 105
Step 1 Find current location 108
Step 2 Identify desired location 110
Step 3 Determine first step along path 110
Step 4 Decide preferred level of intervention 114
Step 5 Brainstorm specific ideas 118
Step 6 Systematically evaluate options 120
Step 7 Plan and implement 123
Step 8 Observe and learn 124
Step 9 Now what? 124
Here's the point 127
Take 5 128
Chapter 6 Getting the heck out 131
When to get out 131
How to leave a collaboration 140
Post-dissolution growth 145
All relationships end 145
Here's the point 146
Take 5 147
Chapter 7 Hey, you're collaborGREAT! 149
Which opportunities to say yes to 150
When you're asked to lead a collaborative effort 161
Collaboration in friendships, family, community, and life 171
CollaborGREAT expectations 174
Here's the point 176
Take 5 176
How to make your organization collaborGREAT 179
What Deb's Clients Say 181
Appendix: Overview of the Workplace Collaboration Survey 183
With gratitude 187
What People are Saying About This
We’ve all gotten stuck working with people we don’t like. Thankfully, Deb Mashek has written a lively, actionable book to fix that. Combining her expertise as a psychologist and her experience as a consultant, she reveals how we can earn trust, repair relationships, and create collaborations that bring out the best in us.
ADAM GRANT, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife
There’s so much to love about Collabor(h)ate. Too many people are thrown into the deep end of teamwork and left to sink or swim. Sadly, many are sinking. Now we finally have a life buoy. This book is full of new insights about why work relationships are hard and what you can do to make them easier. Better yet, Mashek gives you everything you need to work your team through her brilliant collaboration workshop on your own. This book should be essential reading for every team.
LIANE DAVEY, New York Times best-selling author of You First and The Good Fight
Cooperation is one of the essential skills in the modern world. Collabor(h)ate offers the blueprint for helping people and organizations unlock their potential to work together.
JAY VAN BAVEL, co-author of The Power of Us
Dr. Deb Mashek was born to do this work. She is the relationship psychologist in your pocket, helping you deal with the messy business of people at work. She offers tips, tools, and conversation scripts based on the science of relationships. If you feel like collaborations are happening to you, Collabor(h)ate shows you how to shape your decisions, contributions, and outcomes proactively.
TAMMY HEERMANN, author of Reframe Your Story
Whether it’s working in teams, or on group projects in the classroom, everyone has a story about a dysfunctional collaboration. In Collabor(h)ate, Dr. Deb Mashek shows us how to minimize the stumbling blocks that occur when people work together, but more than that, she provides step-by-step plans for getting the most out of collaborative work. This book when people work together, but more than that, she provides step-by-step plans for getting the most out of collaborative work. This book will lead you to love collaboration and its many benefits.
RONALD RIGGIO, Henry R. Kravis Professor of Leadership and Organizational Psychology, Claremont McKenna College
If you’re looking for a clear, concise, and action-oriented read on how to improve your collaborations at work, then this book is for you. Deb Mashek grounds her book in practical guidance on how to facilitate better collaborative relationships—while being honest about what makes these relationships hard and unappealing—making this book a how-to-guide you will want to turn to time and time again.
TESSA WEST, author of Jerks at Work
Collabor(h)ate teaches what business schools don’t: How to build powerful collaborative relationships to unlock the potential of individuals, teams, and organizations. This ultimate guide is a must-read for every executive ready to make collaboration a competitive advantage.
NAOMI BAGDONAS, Lecturer, Stanford’s Graduate School of Business, co-author of Humor, Seriously
Collaboration is an essential skill in the workplace and beyond. But it isn’t always easy. In Collabor(h)ate, social psychologist Deb Mashek demystifies the complex relationships that sit at the heart of collaboration, providing research-informed strategies and tools for realizing the promise and potential of human connection.
SCOTT BARRY KAUFMAN, author of Transcend and host of The Psychology Podcast
I was gripped from the first line. Mashek’s the real thing. This book is intensely smart, informed with real science—and enormously useful. We humans evolved to live in collaborative groups. This book shows you how. It’s a wise and thought-provoking read.
HELEN FISHER, Chief Science Advisor to Match.com, author of Anatomy of Love
Remote work and social media have made collaborations more difficult and conflict-prone in recent years. It’s going to get much worse as Gen Z enters the workforce—a generation that was deprived of opportunities to learn collaboration naturally, in free play. This is why Collabor(h)ate is such an important book. Mashek combines psychological research, long experience, and playful writing to show you why collaboration is so vital to organizational and personal success, and how to do it better. This book will make you more valuable to employers, and it will also improve your relationships and well-being as you collaborate with selfish, prickly, egotistical (i.e., normal) human beings.
JON HAIDT, Thomas Cooley Professor of Ethical Leadership, New York University—Stern School of Business, New York Times best-selling author of The Righteous Mind and co-author of The Coddling of the American Mind