Although communication and interpersonal skills are widely-taught as a core element of the social work degree, understanding the theory and processes around them can be a challenge. This book starts with the fundamentals and looks at individual theories and approaches, relating them directly to social work practice. This approach will help you to understand the benefits that good communication skills can bring to your practice placements and work with clients. The content is grounded in social work practice and is totally skills-focused. There are new sections on groupwork, working with vulnerable clients and communicating effectively with children.
This book is in the Transforming Social Work Practice series. All books in the series are affordable, mapped to the Social Work Curriculum, practical with clear links between theory & practice and written to the Professional Capabilities Framework.
About the Author
Juliet Koprowska is a lecturer at the University of York and has taught both Interviewing Skills and Mental Health for many years. She was a key participant in the creation of models for teaching interviewing skills and for undertaking direct observation, both of which have been widely adopted, and is currently co-running a project on interprofessional learning in mental health. She has been a member of the Group for the Advancement of Psychodynamic Psychotherapy in Social Work, and is a member of the National Organisation for Practice Teaching, and of the Systems-centred Training and Research Institute.
Table of Contents
Communication Skills: Don’t They Just Come Naturally?What Do We Know About Effective Communication?The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal CommunicationGetting StartedMaking Progress and Managing EndingsCommunicating ChildrenWorking with FamiliesWorking with GroupsWorking with People with Additional Communication Needs: Communicative MinoritiesSafety and Risk: Working with Hostility and DeceptionThe Demands and Rewards of Interpersonal Work