Communication and Interpersonal Skills in Social Work

Communication and Interpersonal Skills in Social Work

by Juliet Koprowska

Paperback(Fourth Edition)

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Although communication and interpersonal skills are widely-taught as a core element of the social work degree, understanding the theory and processes around them can be a challenge. This book starts with the fundamentals and looks at individual theories and approaches, relating them directly to social work practice. This approach will help you to understand the benefits that good communication skills can bring to your practice placements and work with clients. The content is grounded in social work practice and is totally skills-focused. There are new sections on groupwork, working with vulnerable clients and communicating effectively with children.

Key updates:

  • A new chapter on working with groups
  • A revised chapter on working with families
  • More material on emotional intelligence
  • More material on relationship based social work

    This book is in the Transforming Social Work Practice series. All books in the series are affordable, mapped to the Social Work Curriculum, practical with clear links between theory & practice and written to the Professional Capabilities Framework.

  • Product Details

    ISBN-13: 9781446282328
    Publisher: SAGE Publications
    Publication date: 08/26/2014
    Series: Transforming Social Work Practice Series
    Edition description: Fourth Edition
    Pages: 256
    Sales rank: 681,820
    Product dimensions: 6.70(w) x 9.60(h) x 0.60(d)

    About the Author

    Juliet Koprowska is a lecturer at the University of York and has taught both Interviewing Skills and Mental Health for many years. She was a key participant in the creation of models for teaching interviewing skills and for undertaking direct observation, both of which have been widely adopted, and is currently co-running a project on interprofessional learning in mental health. She has been a member of the Group for the Advancement of Psychodynamic Psychotherapy in Social Work, and is a member of the National Organisation for Practice Teaching, and of the Systems-centred Training and Research Institute.

    Table of Contents

    Communication Skills: Don’t They Just Come Naturally?
    What Do We Know About Effective Communication?
    The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal Communication
    Getting Started
    Making Progress and Managing Endings
    Communicating Children
    Working with Families
    Working with Groups
    Working with People with Additional Communication Needs: Communicative Minorities
    Safety and Risk: Working with Hostility and Deception
    The Demands and Rewards of Interpersonal Work

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