Communication Skills for the Healthcare Professional

by Laurie Kelly McCorry, Jeff Mason

Overview

Fully updated to reflect the latest changes in the healthcare field, this comprehensive yet compact guide helps nursing and health professions students become strong and confident communicators. Throughout the second edition of Communication Skills for the Healthcare Professional, a broad range of examples, role plays, and scenarios from virtually every healthcare field help students master area-specific communication skills, while practical coverage of essential verbal and nonverbal communication skills prepares them for effective practice. The second edition features a new chapter, expanded coverage of social media, and a stronger focus on the soft skills needed for effective practice.

Product Details

ISBN-13:	9781496394903
Publisher:	Jones & Bartlett Learning
Publication date:	11/08/2019
Edition description:	Second
Pages:	264
Product dimensions:	5.90(w) x 8.90(h) x 0.50(d)

About the Author

Lecturer, College of Communication, Boston University, Boston, Massachusetts

Table of Contents

Part I Principles of Communication
Chapter 1 The Communication Process
Chapter 2 Nonverbal Communication
Chapter 3 Verbal Communication
Part II Clinical Communication Skills
Chapter 4 Professional Communication and Behavior
Chapter 5 Interviewing Techniques
Chapter 6 Adapting Communication to a Patient’s Ability to Understand
Chapter 7 Patient Education
Chapter 8 Cultural Sensitivity in Healthcare Communication
Part III Administrative Communication Skills
Chapter 9 Electronic Communication
Chapter 10 Fundamental Writing Skills

Editorial Reviews

Reviewer: Steven K Hamick, AAS, BIS (William Beaumont Hospitals)
Description: This excellent book sets and reinforces the foundation for professional communication skills.
Purpose: Communication is a key element of professional presence and the book is a valuable resource in clinical coursework.
Audience: The authors have written this book to supplement the first two years of coursework for allied health students.
Features: The chapters are grouped into three parts: principles of communication, clinical communication skills, and administrative communication skills. Each chapter starts with a list of objectives and includes images, tables, and role play boxes to enhance retention. Review questions, clinical applications, and additional reading end the chapters. The book is engaging and easy to read.
Assessment: This is highly recommended for all healthcare professional programs.

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