Pub. Date:
Pearson Education
CompTIA A+ 220-901 and 220-902 Exam Cram / Edition 1

CompTIA A+ 220-901 and 220-902 Exam Cram / Edition 1

by David ProwseDavid Prowse
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CompTIA A+ 220-901 and 220-902 exams retired in 2019. Search the store to find CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) books, eBooks, and video courses.

This is the perfect study guide to help you pass CompTIA®’s new A+® 220-901 and 220-902 exams. It provides coverage and practice questions for every exam topic, including substantial new coverage of Windows 8/8.1, new PC hardware, tablets, smartphones, OS X, Linux, cloud computing, and professional-level networking and security. Extensive prep tools include quizzes, Exam Alerts, our great last-minute Cram Sheet, two full practice exams in the print book and an additional two exams in the test engine, plus complete real-time practice and feedback through Pearson’s state-of-the-art test engine. You’ll also find ten exclusive Real World Scenario case studies, all linked to simulations or video on the DVD!

Covers the critical information you’ll need to know to score higher on your A+ 220-901 and 220-902 exams!
  • Deploy and manage desktops and notebooks running Windows 8.1/8, 7, Vista, OS X, or Linux
  • Master and practice the six-step A+ troubleshooting process
  • Understand, install, configure, and troubleshoot motherboards, CPUs, and memory
  • Test and troubleshoot power-related problems
  • Use all forms of storage, including SSDs, Blu-ray devices, and RAID systems
  • Work effectively with mobile devices, including iOS, Android, and Windows tablets and smartphones
  • Install, configure, and troubleshoot both visible and internal laptop components
  • Configure Windows components and applications, use Windows administrative tools, and optimize Windows systems
  • Repair damaged Windows environments and boot errors
  • Work with audio and video subsystems, I/O devices, and new peripherals
  • Install and manage both local and network printers
  • Understand and work with networks, network hardware, wireless protocols, and cloud technologies
  • Install and configure SOHO wired/wireless networks and troubleshoot connectivity
  • Secure desktops and mobile devices, implement authentication methods, prevent malware attacks, and protect data

Make sure you’re 100% ready for the real exam!
  • Detailed explanations of correct and incorrect answers
  • Multiple test modes
  • Random questions and order of answers
  • Coverage of each current A+ exam objective

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Product Details

ISBN-13: 9780789756312
Publisher: Pearson Education
Publication date: 01/20/2016
Series: Exam Cram
Pages: 800
Sales rank: 746,729
Product dimensions: 6.00(w) x 9.00(h) x 1.80(d)

About the Author

David L. Prowse is the author of more than a dozen computer training books and video products. He has worked in the computer field for 20 years and loves to share his experience through teaching and writing. He runs the website, where he gladly answers questions from readers and students.

Table of Contents


Chapter 1 Introduction to Troubleshooting

The Six-Step A+ Troubleshooting Process

Step 1: Identify the Problem

Step 2: Establish a Theory of Probable Cause (Question the Obvious)

Step 3: Test the Theory to Determine Cause

Step 4: Establish a Plan of Action to Resolve the Problem and Implement the Solution

Step 5: Verify Full System Functionality and, If Applicable, Implement Preventative Measures

Step 6: Document Findings, Actions, and Outcomes

Cram Quiz

Cram Quiz Answers

Troubleshooting Examples and PC Tools

Troubleshooting Example 1–Basic: Display Issue

Troubleshooting Example 2–Intermediate: Power Issue

Troubleshooting Example 3–Advanced: Wireless Issue

PC Tools

More Troubleshooting Tidbits

Cram Quiz

Cram Quiz Answers

Chapter 2 Motherboards

Motherboard Components and Form Factors

Motherboard Components

Form Factors

Cram Quiz

Cram Quiz Answers


BIOS, CMOS, and the Lithium Battery


Accessing and Configuring the BIOS

Flashing the BIOS

Cram Quiz

Cram Quiz Answers

Installing and Troubleshooting Motherboards

Installing Motherboards

Troubleshooting Motherboards

Cram Quiz

Cram Quiz Answers

Chapter 3 The CPU

CPU 101

CPU Technology


Cram Quiz

Cram Quiz Answers

Installing and Troubleshooting CPUs

Installing CPUs

Troubleshooting CPUs

Cram Quiz

Cram Quiz Answers

Chapter 4 RAM

RAM Basics and Types of RAM

RAM Basics

Types of RAM

RAM Technologies

Cram Quiz

Cram Quiz Answers

Installing and Troubleshooting DRAM

Installing DRAM


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