Conflicts: A Better Way to Resolve Them

Conflicts: A Better Way to Resolve Them

by Edward de Bono


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In today’s world we use an out of date thinking system to navigate our way through modern society, especially when it comes to conflicts and disagreements. Conflicts argues that instead of our age old system of debate we should adopt what de Bono calls a "design idiom" and use lateral thinking to navigate a feud. If two parties think their argument is best, we should be introducing a third party role. De Bono explains how this concept of triangular thinking and map making is the way forward. By highlighting how the current system holds us back and offering practical alternatives De Bono paves the way for a fundamental shift in conflict resolution.

Product Details

ISBN-13: 9781785041891
Publisher: Random House UK
Publication date: 02/01/2019
Pages: 224
Product dimensions: 5.25(w) x 8.50(h) x 0.90(d)

About the Author

In 1967 Edward de Bono invented the now commonly used term "lateral thinking" and, for million of people worldwide, his name has become a symbol of creativity and new thinking. He has written numerous books, including Six Thinking Hats and Lateral Thinking

Table of Contents

Prologue ix

Introduction xi

Part I The Way the Mind Works and Modes of Thinking 1

1 Why We Need to Know How the Mind Works 3

2 What Is Wrong With Argument 17

3 Map-making, Thinking and Think-2 31

4 Fight, Negotiate, Problem-solve or Design? 43

Part II Why Do People Disagree? 55

5 Because They See Things Differently 57

6 Because They Want Different Things 73

7 Because Their Thinking Style Encourages Them To 89

8 Because They Are Supposed To 97

Part III Creativity, Design and the Third Party Role 105

9 Design 107

10 Why Disputants are in the Worst Position to Solve Their Dispute 123

11 Continuity 135

12 Objectives, Benefits and Values 147

13 Creativity 153

14 The Third-party Role in Conflict Thinking 167

Part IV Conflict 183

15 Conflict Models 185

16 Conflict Factors 193

17 Conflict Attitudes 213

Part V Structures For Conflict Resolution 219

18 Why Existing Structures Are Inadequate For Conflict Resolution 221

19 SITO 243

Epilogue 263

Index 267

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