Courage: The Backbone of Leadership

by Gus Lee, Diane Elliott-Lee

Overview

In Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence. These real-world examples offer practical lessons for rooting out unethical practices and behaviors by

• Assessing them for rightness and integrity
• Addressing moral failures
• Following through with dialogue and direct action

Product Details

ISBN-13:	9780787981372
Publisher:	Wiley
Publication date:	03/03/2006
Pages:	240
Product dimensions:	6.10(w) x 9.10(h) x 1.10(d)

About the Author

Gus Lee is the best-selling author of China Boy and a nationally recognized expert on leadership and ethics. He is also adjunct staff at the Center for Creative Leadership and the U.S. Department of Justice. Lee lives in Colorado Springs, Colorado.

Diane Elliott-Lee is a distinguished and award-winning clinical nurse specialist. She has helped edit Gus's five previous books and provided the guidance, inspiration, and structure for this book.

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Table of Contents

Introduction 1

Part One: Backbone at the Point of Decision 9

1. Chris’s Story 11

2. Seeking Courageous Core Values 19

3. Going Deeper (and Higher) into Values and Ethics 31

4. Chris Boldly Moves Forward 43

5. Coda: Applying Courageous Values at Whirlpool 57

Part Two: Courage in Action 63

6. Courageous Communication 65

7. The Courageous Communication Model 75

8. Courageous Feedback 89

9. Courage by Example 105

10. Courageous Leadership 113

11. Three Acts of Courageous Leadership 125

12. Courageous Problem Solving: The Black Box 145

13. Using Courageous Communication from the Bottom Up 161

Part Three: Growing Your Courage 173

14. Everyday Habits That Build Courage 175

15. Your Character Quotient 185

16. The Courage to Change 199

Notes 205

Acknowledgments 211

The Authors 213

Index 215