Decision Behaviour, Analysis and Support

by Simon French, John Maule, Nadia Papamichail

Overview

Behavioural studies have shown that while humans may be the best decision makers on the planet, we are not quite as good as we think we are. We are regularly subject to biases, inconsistencies and irrationalities in our decision making. Decision Behaviour, Analysis and Support explores perspectives from many different disciplines to show how we can help decision makers to deliberate and make better decisions. It considers both the use of computers and databases to support decisions as well as human aids to building analyses and some fast and frugal tricks to aid more consistent decision making. In its exploration of decision support it draws together results and observations from decision theory, behavioural and psychological studies, artificial intelligence and information systems, philosophy, operational research and organisational studies. This provides a valuable resource for managers with decision-making responsibilities and students from a range of disciplines, including management, engineering and information systems.

Product Details

ISBN-13:	9780521883344
Publisher:	Cambridge University Press
Publication date:	07/30/2009
Pages:	502
Product dimensions:	7.00(w) x 9.80(h) x 1.10(d)

About the Author

Simon French is Professor of Information and Decision Sciences at Manchester Business School, University of Manchester.

John Maule is Professor of Human Decision Making and Director of the Centre for Decision Research at Leeds University Business School, University of Leeds.

Nadia Papamichail is Senior Lecturer in Information and Decision Systems at Manchester Business School, University of Manchester.

Table of Contents

List of figures; List of tables; List of case vignettes; List of abbreviations and notation; Preface; Acknowledgements; 1. Introduction; 2. Behavioural decision studies; 3. Decision analysis and support; 4. Information and knowledge management; 5. Artificial intelligence and expert systems; 6. Operational research and optimisation; 7. Decision analysis and multiple objectives; 8. Decision analysis and uncertainty; 9. Issue formulation and problem structuring; 10. Strategic decision analysis; 11. Groups of decision makers; 12. Organisational decision support; 13. Societal decision making; 14. Decision support systems; 15. Conclusions; Index; Bibliography.

Editorial Reviews

The authors provide arguments for the need to take a multidisciplinary approach to decision making. Not only have they done so convincingly, they have shown how to do this and have shown the value of doing so. Decision Behaviour, Analysis and Support provides a valuable resource for all involved in the decision making process. Certainly, managers with decision making responsibilities at any level of an organization would benefit from this comprehensive understanding of the intricacies of decision science.”
– Kathryn A. Szabat, LaSalle University, International Journal of Strategic Decision Sciences

From the Publisher