Developing Knowledge and Value in Management Consulting

by Anthony F Buono (Editor)

Overview

The second volume in the Research in Management Consulting series focuses on developing knowledge and value in management consulting. While there has been an exponential explosion in both the presence and role played by management consultants, the exact nature of their contribution —to client organizations, to our understanding of management and organization, to our comprehension of the increasingly complex dynamics associated with business in a global marketplace, and to the development of their own firms—remains ambiguous. Just as the business world is experiencing rapid and, at times, volatile change, the consulting industry itself is also facing unprecedented change and challenge. Over the next decade, forecasts suggest a world of difference for management consulting, from different competitors and different types of projects and assignments, to different skill sets and different fee structures, to different client expectations.

Product Details

ISBN-13:	9781931576024
Publisher:	Information Age Publishing, Inc.
Publication date:	01/01/2002
Series:	Research in Management Consulting , #2
Edition description:	New Edition
Pages:	288
Product dimensions:	6.14(w) x 9.21(h) x 0.60(d)

Table of Contents

	Introduction	vii
Part I.	The Management Consulting Industry
1.	Management Consulting for Client Learning?: Clients' Perceptions of Learning in Management Consulting	3
2.	Knowledge Management in Action: A Study of Knowledge Management in Management Consultancies	33
3.	The Limits of ISO9000 Consulting Methods: Toward a Multidimensional Framework	61
Part II.	Trends and Techniques in Management Consulting
4.	Executive Coaching as the Intervention of Choice for the Derailing Executive: Some Unanswered Questions	83
5.	Outsourcing Strategic Decision Making: Opportunity or Constraint?	113
6.	Creating Collaborative Communities	133
Part III.	Reflections on Management Consulting
7.	Consultancy Foundations: Toward a General Theory	153
8.	Toward a Theory of Management Consulting: A Proposed Model and Its Implications	169
9.	Functions and Roles of Management Consulting Firms	209
10.	Huh and Its Variants: Signs of Potential Doom?	231
11.	How to Understand Management and Change: Is the Actors' Logics System Analysis One Useful Answer?	247
	Contributors	263