Table of Contents
Preface xv
Acknowledgments xxiii
1 Transitioning to Leadership: What’s a Cookie? 1
2 Dev: Technical Debt Is Now Your Problem 25
3 Ops: Wearing the CEO’s Diet Coke 49
4 Product Management and Architecture: Trials and Triumphs 71
5 “That’s Not Agile”: Defining Your Organization’s Agile Way of Working 101
6 Transforming Experiences with a Global Perspective 127
7 Buried in Bad Data 145
8 Transformative Culture, Empathetic Teams, Diverse Leaders 173
9 Selling Innovation to the C-Suite—and Reducing the Stress 193
10 Transforming Beyond Crisis and Becoming a Digital Trailblazer 219
Epilogue 249
Appendix: Digital Trailblazer Lessons 253
Transitioning to a Leadership Mindset 253
Navigating Tech Debt’s Challenges 253
Controlling Emotions and Managing Risks 254
Leading Innovation and Developing Products 254
Driving Agile Practices, Culture, and Mindset 254
Transforming Experiences 255
Leading Data-Driven Organizations 255
Fostering High-Performing Teams 255
Collaborating with Executives 256
Influencing Participants in Digital Transformations 256
About the Author 257
Index 259