E-Services Adoption: Processes by Firms in Developing Nations

by Mohammed Quaddus (Editor), Arch G. Woodside (Editor)

Overview

Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. These are exciting and useful chapters for executives and researchers seeking knowledge and theory of how to influence e-service adoptions in developing nations!

Product Details

ISBN-13:	9781785607097
Publisher:	Emerald Group Publishing Limited
Publication date:	10/28/2015
Series:	Advances in Business Marketing and Purchasing , #23
Pages:	480
Product dimensions:	5.98(w) x 9.02(h) x 1.14(d)

Table of Contents

Acquiring Deep Knowledge of E-Services Adoption Processes in Developing Nations. Factors Influencing Consumers to Use e-services in Indonesian Airline Companies. Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model. Copyright page. E-Services Adoption: Processes by Firms in Developing Nations. List of Contributors. E-Services Adoption: Processes by Firms in Developing Nations. Advances in Business Marketing & Purchasing.

Editorial Reviews

The two papers in volume 23B respond to concerns raised in volume 23A about the need for a better understanding of e-service adoption processes in developing nations. The first chapter surveys 819 Indonesian airline customers about online airline services, analyzes the resulting data, and tests hypotheses about motivation, intention, and demographics. The second chapter combines the Technology Acceptance Model with the Innovation Diffusion Theory to identify the antecedents for widespread adoption of the Octopus retail e-payment system in Hong Kong.

Annotation ©2016

The two papers in volume 23B respond to concerns raised in volume 23A about the need for a better understanding of e-service adoption processes in developing nations. The first chapter surveys 819 Indonesian airline customers about online airline services, analyzes the resulting data, and tests hypotheses about motivation, intention, and demographics. The second chapter combines the Technology Acceptance Model with the Innovation Diffusion Theory to identify the antecedents for widespread adoption of the Octopus retail e-payment system in Hong Kong.

Annotation ©2016