Effective Strategies for Change

by Claire McCarthy, Dave Garets, Doug Eastman

Overview

Effective Strategies for Change is a newly revised edition of HIMSS' bestseller Change Management Strategies for an Effective EMR Implementation. Published in 2009, Change Management Strategies prepared readers to lead or participate successfully in change management/technology adoption efforts to achieve meaningful use of EMRs. The authors provided successful strategies to plan and implement change-based on their decades of combined experience managing the people side of implementation.

This revised edition explores how healthcare has changed since the first edition was published. It equips readers with the tools to create an environment for success in their organizations that not only ensures EMR, ICD-10 or clinical integration efforts are successful, but that organizations can build change capacity and flexibility in the process. The authors provide concepts and methodologies applicable to both large and small healthcare organizations, as well as lessons learned from healthcare stakeholders who utilized tactics from the first edition in their organizations' EMR implementations.

Product Details

ISBN-13:	9781938904707
Publisher:	Taylor & Francis
Publication date:	02/07/2014
Series:	HIMSS Book Series
Edition description:	New Edition
Pages:	220
Product dimensions:	5.90(w) x 8.90(h) x 0.70(d)

About the Author

Dave Garets, Claire McCarthy, Doug Eastman

Table of Contents

Foreword, Introduction to the Revised Edition: What’s New?, Chapter 1: The Business Case for Change Management, Section 1: Leadership—Establishing a Foundation for Change, Section 2: Willingness—Building Commitment, Section 3: Ability—Developing Requisite Skill, Section 4: Summary, References and Additional Suggested Resources, Index

Editorial Reviews

Reviewer: Therese M. Jorwic, MPH, RHIA, CCS, CCS-P, FAHIMA (University of Illinois at Chicago)
Description: This book describes effective ways to handle change in healthcare, taking into account the human aspects of technology. It is revision of a 2009 book, Change Management Strategies for an Effective EMR Implementation, McCarthy and Eastman, incorporating updates in the electronic health record and in the field of change management.
Purpose: The purpose is to introduce and explain the concepts of change management to all involved with changes in healthcare: technology, systems implementation, ICD-10 migration, and the like. This includes a systematic study of all aspects of the process, including a clear vision and effective leadership. These are worthy objectives, as change is one of the most difficult aspects of any implementation and a structured approach is vital. This book does a good job of meeting these objectives by organizing the process and providing details and lessons on each of the individual factors involved in change.
Audience: The intended audience includes anyone involved in leading change in a healthcare organization, whether they hold a leadership or front line role. The authors have extensive background in leading change and assisting healthcare organizations through large-scale transitions.
Features: The book starts with a business case for change management, why it is critical to focus on the users of the system in managing change. It emphasizes the need for development of a readiness team and program, followed by an examination of key factors in change management, such as stakeholder commitment, communication, training efforts, and implementation readiness. Also included are case studies and comments from healthcare professionals who have been involved in large- and small-scale changes. The book does a good job of discussing all of these concepts in an organized fashion, with helpful examples and tools. The "key tips," "lessons learned," and quotes interspersed throughout the book are helpful and break up the text.
Assessment: This is an excellent review of the human aspects of technological change, an aspect that is often overlooked, yet is critical to the success of any transition. The book approaches the subject in an organized fashion, with a thorough review of all aspects of change management. This edition includes updates in the field and change efforts in technology. The final chapter with anecdotes from actual implementation efforts provides some real-world perspectives and support for an organized approach to change.

Doody's Review Service