Emotional Abuse and Neglect in the Workplace: How to Restore Normal Organizational Life

by Joost Kampen

Overview

Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization’s health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees’ trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.

Product Details

ISBN-13:	9781137534316
Publisher:	Palgrave Macmillan UK
Publication date:	09/30/2015
Edition description:	1st ed. 2015
Pages:	215
Product dimensions:	5.51(w) x 8.50(h) x 0.02(d)

About the Author

Joost Kampen is a lecturer at VU University Amsterdam and University of Twente, the Netherlands, and an OD practitioner with 35 years of experience. He advises both private and public sector organizations in the fields of IT, engineering, public transport, healthcare, secondary and tertiary education and government. Joost has developed a course on intervening in organizations in a state of neglect, which he presents to board members, senior and middle managers and consultants. Based on his own OD projects, he conducts scholarly research using action research and quantitative methods.

Table of Contents

1Parenting: A Source of Inspiration for Leadership
2Amsterdam Public Transport: A Tough Nut to Crack
3Emotional Neglect and Child Development
4Neglect in the Workplace: Definition and Diagnosis
5Recovering from Neglect
6Good and Bad Leadership Styles
7Recovery from Neglect: Coping and Intervening
8Lessons for OD Practitioners
9In Conclusion: A New OD Concept

What People are Saying About This

From the Publisher

'Emotional Abuse and Neglect in the Workplace takes a refreshing look at persistent organizational problems and shows how leaders can make a difference in restarting stalled development in organizations.'

- Jaap Boonstra PhD, University of Amsterdam

'This book sheds a new and surprising light on certain organizations and particularly on how OD professionals should deal with them. A true enrichment of our field.'

- Léon de Caluwé PhD, VU University Amsterdam

'I would recommend this book to anyone who works with organizations that are unable to put their house in order. It's an insider's view on how to restore organizations to health.'

- Hans Vermaak PhD

Editorial Reviews

This book explores not only a new theory of neglected organisations, but also a set of methods enabling organizational development (OD) practitioners to restore employees' trust. … This is a well … book which sets out a novel and attractive model for analysing problems in the workplace and facilitating change.” (Jacky Steemson, Occupational Safety & Health Journal, July-August, 2016)

From the Publisher