Error Traps: How High-Performing Teams Learn To Avoid Mistakes in Aircraft Maintenance

by Elmar Lutter

Overview

Flying is one of the safest modes of transportation, but should we and can we make it even safer? Elmar Lutter, President & CEO at Lufthansa Technik Philippines, believes unequivocally that we should. But how, in a field mired with technical and design complexities, reliance on human judgement, impossible timing constraints, and how-to-manuals that go on for miles, do we?

In Error Traps: How High-Performing Teams Learn to Avoid Mistakes in Aircraft Maintenance, Lutter challenges us to focus on our sphere of influence to avoid mishaps. In doing so, we can practice certain behaviors and attitudes that can:

• Intercept chains of events that have the potential to cause damage.

• Avoid predictable errors to reduce the exposure to becoming collateral damage in mishaps initiated outside of our sphere of control.

Through a journey of compelling aviation experiences, Lutter offers four tools that every individual in aircraft MRO can and should employ to ensure they have done their very best to keep their team on the ground and the pilots and passengers in the air as safe as possible.

Using real-world examples to connect the dots between 1. Competence: Master the basics 2. Awareness: Be in the moment, know what is coming 3. Compliance: Respect the defenses: read and follow the guidance, and 4. Teamwork: Look after one another,

Lutter shares important insights and life lessons drawn from more than twenty years of collective knowledge and experience in an often unforgiving field.

Product Details

ISBN-13:	9781642257847
Publisher:	Advantage Media Group, Inc.
Publication date:	12/19/2023
Pages:	160
Product dimensions:	6.00(w) x 9.00(h) x 0.37(d)

About the Author

ELMAR LUTTER, President & CEO at Lufthansa Technik Philippines, is a seasoned leader in the field of aviation MRO. Equipped with an MBA and an engineering background in both electrical and electronics, Lutter has guided the Asian MRO service provider through its disruptive growth and the pandemic.

In an industry infamous for competition, labor-intensiveness, low margins, and high risk, Lutter has helped Lufthansa Technik to become the world market leader in its field.

Table of Contents

Foreword
Introduction
Chapter 1
The Mother of All Error Traps
Chapter 2
Design Part I
Chapter 3
Design Part II
Chapter 4
Human Factors
Chapter 5
Even Manuals Can Be Wrong
Chapter 6
Lack of Attention to Detail
Chapter 7
Missed Handover
Chapter 8
Unsuitable Procedures
Chapter 9
TL:DR (Too Long: Didn’t Read)
Chapter 10
Miscommunication
Chapter 11
Ticking Boxes Without Thinking
Chapter 12
Bad News and Second Chances
Conclusion
Acknowledgments
Glossary
References and Further Reading