Fourth Generation Management: The New Business Consciousness
Building upon the principles of W. Edwards Deming - the father of the quality movement - this book takes management practice and the next phase of the Quality Revolution into the 21st century.
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Fourth Generation Management: The New Business Consciousness
Building upon the principles of W. Edwards Deming - the father of the quality movement - this book takes management practice and the next phase of the Quality Revolution into the 21st century.
60.0 In Stock
Fourth Generation Management: The New Business Consciousness

Fourth Generation Management: The New Business Consciousness

Fourth Generation Management: The New Business Consciousness

Fourth Generation Management: The New Business Consciousness

Hardcover

$60.00 
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Overview

Building upon the principles of W. Edwards Deming - the father of the quality movement - this book takes management practice and the next phase of the Quality Revolution into the 21st century.

Product Details

ISBN-13: 9780070327153
Publisher: McGraw Hill LLC
Publication date: 02/01/1994
Pages: 289
Product dimensions: 6.00(w) x 9.10(h) x 0.98(d)

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Table of Contents

Fourth Generation Management: The New Business Consciousness.Voice of the Customer: The Arbiter of Quality.Process and System Thinking: The Organization as a Flow Chart.Voice of the Process: Taking Measure of the System.Language of Variation: The Virtues and Vices of Difference.Using Data to Improve: A Strategic Toolkit for Quality.All One Team: A Culture for Quality and Success.The Culture of Quality Improvement: The Constancy of Change.
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