Getting to the Truth: A practical, scientific approach to behaviour analysis for professionals

by Cliff a Lansley

Overview

In Getting to the Truth, you will expand your ability to see and hear what others are thinking and feeling by employing all six of the communication channels. You will assume truth, and be able to trust that when you learn the twenty-seven indicators of deception, you will be able to make decisions to explore what you are seeing and hearing in more depth.

"We didn't get to the lightbulb by improving candles. This is a huge step away from the myths in Behaviour Analysis and shines the light on the truth."
('Scott' -Senior CounterTerrorism/Intelligence Professional)

"I endorse not only the goal of this work but also the value of learning about it. There is much to gain here" (Paul Ekman PhD and Scientific Advisor to 'Lie to me' and 'Inside Out').

"This book is designed to be a practical tool in high stakes scenarios. The topic of communications in high stakes medical settings have until now been largely overlooked. In my field of Emergency Medicine, there has been no equivalent work for assessing truthfulness as it relates to medical diagnosis and treatment. This book relates directly to the work I do treating patients in the acute setting and gives the reader tools to apply to difficult interactions in a rigorous yet compassionate manner. Cliff has achieved in making SCAnR applicable across disciplines, and I can no longer imagine practicing medicine without knowing how to assess my patients' words and behaviours across the six channels presented here."
(Dr. Timur Kouliev MD MBA FACEP EMDM)

"If you are interested in people and how we all react under pressure; you will find no clearer guide than this. Cliff's expertise helped my two documentaries attract record audiences for the Discovery TV channel, and a huge response in the wider media. Millions of viewers were fascinated to learn how to recognise tell-tale signs that reveal the hidden truth."
(Steve Anderson, Exec Producer: "Faking It - Tears of a Crime")

"Understanding the teaching contained in this book has helped me in two ways. Firstly, it taught me to look for the truth as opposed to flat out lies, thereby turning upside down what I have been doing for years making my investigative skills slicker. Secondly, being able to deconstruct what's in front of me to be able to put my finger on why I believe or disbelieve it, and then getting on to evidence it. This is so very important for front-line law enforcement officers as it could mean the difference between gaining the trust of a victim and successfully prosecuting the perpetrator."
(Luke Breakspear - Serving Police Inspector)

"Cliff is truly a master of his trade. He has always been an informative and entertaining speaker on the subject of interviewing. Cliff's passion and knowledge are now captured in his new book. Getting to the Truth provides the reader with an entertaining and informative journey into understanding the nuances of lie detection and how to dissect verbal and non-verbal communication. Anyone serious about gathering information can use Cliff's techniques to "get to the truth" in any interview."
Bruce Dorris, J.D., CFE, CPA
Vice President and Program Director
Association of Certified Fraud Examiners

Product Details

ISBN-13:	9781527206342
Publisher:	MR
Publication date:	05/10/2017
Series:	Behaviour Analysis and Investigative Interviewing , #1
Edition description:	Gttt ed.
Pages:	202
Product dimensions:	5.50(w) x 8.50(h) x 0.55(d)

About the Author

CEO at Emotional Intelligence Academy Ltd (inc. Paul Ekman International plc)
Specialist in: Truth/Deception Detection, Casual Conversation and Questioning Strategies Consultancy for high stake truth detection https://www.linkedin.com/pub/cliff-lansley/11/1b/875

Table of Contents

PART ONE – Truth, Lies and Emotions........................................ 21

The Power of Emotions............................................................... 23

Emotional Intelligence............................................................... 25

Psychological Model of Lies........................................................ 28

Truth Leakage............................................................................ 30

Being attentive.......................................................................... 35

Clusters of PIns........................................................................... 45

PART TWO – Six Channel Analysis – Realtime(SCAnR)............. 49

1. Interactional Style.................................................................. 57

2. Voice..................................................................................... 63

3. Verbal Content...................................................................... 69

4. Facial Expressions................................................................... 79

5. Body Language....................................................................... 99

6. Psychophysiology................................................................. 107

PEEVR Model........................................................................... 117

Figure 1: Iceberg of Meaning................................... 15

Figure 2: Six channels of communication................. 18

Figure 3: Emotional Intelligence Matrix................... 25

Figure 4: Psychological Model for Lies..................... 28

Figure 5: When people lie - they leak the truth.......... 30

Figure 6: React/Respond Model.............................. 32

Figure 7: Data-overload.......................................... 39

Figure 8: Huntley Points of Interest......................... 52

Figure 9: Kato Kaolin volume drop.......................... 65

Figure 10: Voice research summary......................... 67

Figure 11: Linear, overly-structured reproduction..... 73

Figure 12: Shape of detail in lies and truthful accounts 74

Figure 13: When we tell lies, we leak the truth.......... 76

Figure 14: Surprise Facial Expression...................... 82

Figure 15: Fear facial expression............................. 84

Figure 16: Anger facial expression........................... 86

Figure 17: Disgust facial expression........................ 87

Figure 18: Contempt facial expression..................... 88

Figure 19: Sad facial expression.............................. 89

Figure 20: Sulk expression..................................... 90

Figure 21: Happy facial expression.......................... 91

Figure 22: Posed, fake or social smile...................... 92

Figure 23: Fake emotion profile.............................. 95

Figure 24: Profile of felt emotion............................ 96

Editorial Reviews

"Preventing and countering terrorism is a matter of focus, analytic thinking, critical decision making and timely response. Behaviour Analysis is brought to the table through this book; an operational tool centred on SCAnR, to help investigators and operators be decisive in a split second based on this science-based skills and development model. We didn't get to the lightbulb by improving candles. This is a huge step away from the myths in Behaviour Analysis and shines the light on the truth."

(‘Scott’ - Senior Counter Terrorism/Intelligence Professional)

“This book is designed to be a practical tool in high stakes scenarios. The topic of communications in high stakes medical settings have until now been largely overlooked. In my field of Emergency Medicine, there has been no equivalent work for assessing truthfulness as it relates to medical diagnosis and treatment. This book relates directly to the work I do treating patients in the acute setting and gives the reader tools to apply to difficult interactions in a rigorous yet compassionate manner. Cliff has achieved in making SCAnR applicable across disciplines, and I can no longer imagine practicing medicine without knowing how to assess my patients’ words and behaviours across the six channels presented here.”

(Dr. Timur Kouliev MD MBA FACEP EMDM)

"There is much debate, surrounding getting to the truth versus discerning lies. In this book, Cliff seeks to provide a useful “how to”, whilst nonetheless nodding to some of these difficulties. His (i) research-based approach, (ii) provision of exercises, and (iii) inclusion of follow-up suggestions (of where the interested reader might find out more) all help to ensure that this book is a must read for those whose role (or life) equates to determining truth.”

(Dawn Archer PhD – Professor of Pragmatics and Corpus Linguistics, Manchester Metropolitan University)

"If you are interested in people and how we all react under pressure; you will find no clearer guide than this. Cliff’s expertise helped my two documentaries attract record audiences for the Discovery TV channel, and a huge response in the wider media. Millions of viewers were fascinated to learn how to recognise tell-tale signs that reveal the hidden truth."

(Steve Anderson, Exec Producer: “Faking It - Tears of a Crime”)

Cliff and his team have worked for three years with me and the Dutch Armed Forces. This book and SCAnR makes a significant contribution to those working in high-risk security contexts and will help Special Forces professionals with their judgments regarding the credibility of their interviewees. This is often in time critical and life threatening contexts.

(Major Tim Bosma, Head Education and Training Group Communication and Engagement. Dutch Armed Forces, NLD)

"While I would argue with Cliff about some of the specifics, I endorse not only the goal of this work but also the value of learning about it. There is much to gain here.”

(Paul Ekman PhD - Scientific Adviser to 'Lie to Me' - FOX)

From the Publisher