Going All In: How to implement Excellence in your business

by Mark Rehn, Mark James

Overview

Discover how to take your business to the next level with the power of My Business Excellence®

Are you the CEO of a small to medium enterprise? Do you want to take your business to the next level? Looking for a powerful, proven, and step-by-step approach for creating positive, lasting change and executing strategy for business excellence?

So many small to medium enterprises (SMEs) struggle to get consistent growth. Their business models are reactive, and their CEOs and leaders are in a constant struggle to try and keep the ball rolling – resulting in poor performance, long hours, and running on a figurative treadmill.

But now, join Dr Mark Rehn and Mark James as they present a profound and proven plan for creating consistent growth, implementing effective improvement initiatives, and taking your business to the next level. With practical, step-by-step guidance, this book reveals the fundamentals of SME success and the underlying mechanisms which can mean the difference between success and failure.

Inside this book, you’ll discover:

• Why it’s Not What You do that Matters, But How You do it
• What it Means to Create Business Excellence
• How the My Business Excellence® Approach Can Revolutionize Your Business
• A Holistic, Practical Approach for Integrated Improvement Initiatives
• How to Develop and Use Your 1-Page Process Model and 1-Page Strategic Plan
• A Simple and Highly-Effective Planning Methodology
• Setting Your Objectives, Creating Change, and Growing Your Business
• The Four Powerful Implementation Phases for My Business Excellence®
• And More…

With step-by-step instructions, a wealth of valuable implementation advice, and real-life case studies, this book is perfect for any CEO, Business Owner or Leader looking to reap the immense rewards of a proven management system.

Implement your strategy, grow your business, and start achieving business excellence today!

Product Details

ISBN-13:	9780648736912
Publisher:	Smarta Systems
Publication date:	01/21/2020
Pages:	198
Product dimensions:	6.00(w) x 9.00(h) x 0.42(d)

Table of Contents

FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Is the MBE Approach for You?

Why listen to us?

What’s in the book?

PART 1: WHY MY BUSINESS EXCELLENCE®? . . 9

A Little History

What It Means to Become Excellent

Business Excellence

The Capability Assessment Matrix

Four Common Reasons for Getting Started

The Business Excellence Comparison Matrix

Problems with International Frameworks for Business Excellence

SMEs are different

Cost of Inaction

Cost of Poor Quality (COPQ)

Qualitative Benefits of Action

Quantitative Benefits of Action—The Financial Net Benefits

Are You Ready?

PART 2: WHAT IS MY BUSINESS EXCELLENCE®? . . . . . . 53

Origin of the MBE Reference Framework

1-page MBE Reference Framework

Overview of the Five Prerequisites

1-page Integration Blueprint for Business Excellence

Power of Graphical Imagery

1-page Process Model

1-page Strategic Plan

PART 3: IMPLEMENTING MY BUSINESS EXCELLENCE® 105

Overview of the Four Implementation Phases

FOUNDATION Phase 1 (3 months)

LAUNCH Phase 2 (9 months)

GROWTH Phase 3 (Year 2)

CONSOLIDATION Phase 4 (ongoing beyond Year 2)

Three Types of Projects

Common Planning Methodology for Both FPI and BPR Projects

Leveraging Knowledge through a Graphical QMS

Project Management Software

Tracking Net Benefits of Completed FPI and BPR Projects Over Time

AFTERWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

10-49 Full-Time Employees (Small Enterprise)

50-500 Full-Time Employees (Medium Enterprise)

Taking Your People with You

Case Study: Intrepid Travel and Intrepid Group

Maintaining Momentum

Celebration

Where to from here?

References

APPENDIX A: Further Resources . . . . . . . . . . . . . . . . 169

APPENDIX B: Examples of 1-page Process Models . 178

APPENDIX C: Examples of 1-page Strategic Plans . 182