The new digital economy has pronounced implications for corporate strategy, marketing, operations, information systems, customer service, global supply-chain management, and product distribution. This handbook examines most aspects of electronic commerce, including electronic storefronts, online business, consumer interface, business-to-business networking, digital payment, legal issues, information product development, and electronic business models. An indispensable reference for professionals in e-commerce and Internet business.
Table of ContentsThe New Era: M. Shaw: Electronic Commerce: State of the Art.- S.-Y. Choi, A. Whinston: The Future of the Digital Economy.- R. Blanning, T. Bui: Decision Support Systems and Internet Commerce.- T. Strader, M. Shaw: Electronic Markets: Impact and Implications.- Consumer Electronic Commerce: M. Dickey, G. Piccoli, B. Ives: Electronic Commerce: Markets and Users.- G. Colarelli ÒConnor, R. ÒKeefe: The Internet as a New Marketplace: Implications for Consumer Behavior and Marketing Management.- C. Subramaniam, M. Shaw, D. Gardner: Product Marketing on the Internet.- A. Salam, H. Rao, C. Pegels: Internet Involvement: Instrument Development, Measurement and Implications for Electronic Commerce.- A. Schlosser, A. Kanfer: Culture Clash in Internet Marketing: Implications for Marketing Practices.- Web-Based Storefront Design and Development: T.-P. Liang, N.-S. Chen: Design of Electronic Stores.- C. McInerney, K. Larsen: Web Development and Management: Using the Cohort Model.- N. Jojic, Y. Rui, Y. Zhuang, T. Huang: A Framework for Garment Shopping over the Internet.- Technology and Infrastructure: C. Schlueter Langdon, F. Roghé, M. Shaw: Consumer Mass Market Online Payment Solutions.- D. McElroy, E. Turban: Smart Cards.- A. Segev, M. Bichler: Component-based Electronic Commerce.- A. Houston, H. Chen: Electronic Commerce and Digital Libraries.- K. Tolle, H. Chen: Intelligent Software Agents for Electronic Commerce.- Business-To-Business Electronic Commerce: J. Baron, M. Shaw, A. Bailey: Electronic Catalogs in the Web-Based Business-to-Business Procurement Process.- B. Fulkerson, M. Shank: The New Economy Electronic Commerce, and the Rise of Mass Customization.- D. ÒLeary: Supply Chain Processes and Relationships for ElectronicCommerce.- B. R. Yang: Supply Chain Management: Developing Visible Design Rules across Organizations.- G. W. Tan, M. Shaw, B. Fulkerson: Web-based Global Supply Chain Management.- Enterprise Management: P. Gray, M. Igbaria: Virtual Organizations and E-Commerce.- Y.-S. Chen, B. Justis, E. Watson: Web-enabled Data Warehouse.- D. King: Intranets: An Internet Inside the Organization.- C. Holsapple, K. Joshi, M. Singh: Decision Support Applications in Electronic Commerce.- Information Services and Digital Products: P. Kannan, A.-M. Chang, A. Whinston: The Internet Information Market: The Emerging Role of Intermediaries.- A. Barsi Lopez, D. Galletta: A Strategic Perspective of Internet Information Providers.- J. Porra: A Strategic Framework for Electronic Commerce: The Digital Production Cycle.- S. Klein: The Emergence of Auctions on the World Wide Web.- Security, Privacy, and Legal Issues: D. Conway, G. Koehler: Electronic Commerce: Privacy, Security, and Control.- J. Kaufmann Winn: The Emerging Law of Electronic Commerce.