HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Persuading the Unpersuadable" by Adam Grant)

by Harvard Business Review, Adam Grant, Francesca Gino, Fred Reichheld, Linda A. Hill

Overview

A year's worth of management wisdom, all in one place.

We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the most current and important management conversations right to your fingertips.

This book will inspire you to:

• Adopt the best practices for creating a truly flexible workplace
• Refocus your strategy to prioritize the few initiatives with the greatest potential impact
• Navigate the challenges of role transitions—and learn how those in changing roles can get up to speed faster
• Implement diversity training that will help employees overcome bias and commit to improvement
• Overcome roadblocks during the innovation process so rapid experimentation will pay off
• Lead with a commitment to sustainability

This collection of articles includes "The Future of Flexibility at Work," by Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra; "Eliminate Strategic Overload," by Felix Oberholzer-Gee; "Drive Innovation with Better Decision-Making," by Linda A. Hill, Emily Tedards, and Taran Swan; "Unconscious Bias Training that Works," by Francesca Gino and Katherine Coffman; "Why You Aren't Getting More from Your Marketing AI," by Eva Ascarza, Michael Ross, and Bruce G.S. Hardie; "Net Promoter 3.0," by Fred Reichheld, Darci Darnell, and Maureen Burns; "How Chinese Retailers are Reinventing the Customer Journey," by Mark J. Greeven, Katherine Xin, and George S. Yip; "The Circular Business Model," by Atalay Atasu, Céline Dumas, and Luk N. Van Wassenhove; "How to Succeed Quickly in a New Role," by Rob Cross, Greg Pryor, and David Sylvester; "Accounting for Climate Change," by Robert S. Kaplan and Karthik Ramanna; and "Persuading the Unpersuadable," by Adam Grant.

HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Product Details

ISBN-13:	9781647824556
Publisher:	Harvard Business Review Press
Publication date:	10/18/2022
Series:	HBR's 10 Must Reads Series
Pages:	208
Sales rank:	321,583
Product dimensions:	5.50(w) x 8.25(h) x 0.71(d)

About the Author

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 12 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

You can find HBR at: hbr.org
Twitter: @HarvardBiz
LinkedIn: linkedin.com/company/harvard-business-review
Facebook: @HBR
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Table of Contents

Editors' Note ix

The Future of Flexibility at Work Ellen Ernst Kossek Patricia Gettings Kaumudi Misra 1

Eliminate Strategic Overload Felix Oberhotzer-Gee 37

Drive Innovation with Better Decision-Making Linda A. Hill Emily Tedards Taran Swan 53

Unconscious Bias Training That Works Francesca Gino Katherine Coffman 67

Why You Aren't Getting More from Your Marketing AI Eva Ascarza Michael Ross Bruce G. S. Hardie 83

Net Promoter 3.0 Fred Reichheld Darci Darnell Maureen Burns 93

How Chinese Retailers Are Reinventing the Customer Journey Mark J. Greeven Katherine Xin George S. Yip 107

The Circular Business Model Atalay Atasu Celine Dumas Luk N. Van Wassenhove 121

How to Succeed Quickly in a New Role Rob Cross Greg Pryor David Sylvester 135

Accounting for Climate Change Robert S. Kaplan Karthik Ramanna 147

Bonus Article

Persuading the Unpersuadable Adam Grant 165

About the Contributors 173

Index 177