Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers

Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers

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Overview

Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers by Jan Chipchase, Simon Steinhardt

Hidden in Plain Sight by global innovation consultant Jan Chipchase with Simon Steinhardt is a fascinating look at how consumers think and behave.

Chipchase, named by Fortune as “one of the 50 smartest people in tech,” has traveled the world, studying people of all nations and their habits, paying attention to the ordinary things that we do every day an how they effect our buying decisions. 

Future-focused and provocative, Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers illuminates exactly what drives consumers to make the choices they do, and demonstrates how all types of businesses can learn to see—and capitalize upon—what is hidden in plain sight today to create businesses tomorrow.

Product Details

ISBN-13: 9780062125699
Publisher: HarperCollins Publishers
Publication date: 04/16/2013
Pages: 256
Product dimensions: 6.30(w) x 8.90(h) x 1.20(d)

About the Author

Jan Chipchase is the executive creative director of Global Insights at frog, where he runs global research and insights practice. He has more than twenty-five patents pending, and his research has been featured in leading international media, including the New York Times, the BBC, the Economist, National Geographic, and Wired, and his blog Future Perfect is read in 191 countries. In 2011 Fast Company named him one of the one hundred most creative people in business. He is based in San Francisco and travels extensively and frequently throughout the world.

Simon Steinhardt is the associate creative director of Editorial at the digital agency JESS3. He is the former managing editor of Swindle magazine, and he has contributed to and edited several books on global street culture and art, including OBEY: Supply and Demand—The Art of Shepard Fairey, The History of American Graffiti, and Art for Obama.

Table of Contents

Introduction 1

1 Crossing State (of Mind) Lines 27

2 The Social Lives of Everyday Objects 51

3 Riding the Waves of the Past, Present, and Future 71

4 You Are What You Carry 99

5 Calibrating Your Cultural Compass 125

6 A Matter of Trust 151

7 Finding the Essence 177

8 The Great Tradeoff 195

Conclusion 217

Appendix: The Eight Principles of Design Research 221

Notes 225

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