How To Build The Dental Practice Of Your Dreams: (Without Killing Yourself!) In Less Than 60 Days

by David Moffet

Overview

Dr. David Moffet is an international expert in dental practice management. With over 32 years of dental experience, he has developed a simple, practical, and incredibly effective way of increasing the number of patients you see...the amount of money you charge...and the percentage of large case revenues your patients will happily accept. In some cases, Moffet’s strategy has resulted in over $100,000 in additional cash flow in just weeks. All you need is a decent team and his secret weapon, “The Ultimate Patient Experience™.”

The UPE is a unique, low-cost system of unique patient engagement that is incredibly easy to put in place. In fact, one of Moffet’s strategies costs less than $40 to implement, and you can have it up and running by the end of business, today. The Ultimate Patient Experience has allowed Dr. Moffet to:

• Sell his dental practice for a cool $2.75 million - for which he collected 80% in cash, 20% in stock...
• Consistently increase his prices (10.55% per year, on average) while retaining over 90% of his patients...
• And DOUBLE his cold phone conversion rates, using a strategy that will take you less than 10 minutes to set up...

Inside these pages, you’ll discover exactly how Dr. Moffet accomplished each of these things, and how you can, too.

Product Details

ISBN-13:	9781599325217
Publisher:	Advantage Media Group, Inc.
Publication date:	04/23/2015
Pages:	150
Product dimensions:	6.20(w) x 9.00(h) x 0.70(d)

About the Author

Dr. DAVID MOFFET is the #1 Authority on World Class Dental Customer Service. He is a skilled dentist, dynamic speaker, and a proven business growth coach.

NOTEWORTHY CAREER HIGHLIGHTS:
• Moffet grew his practice from a one-dentist/assistant team with production of $120K/year into a $3M/year booming business in a low-income suburb of Sydney, Australia.
• International speaker.
• Founder of The Ultimate Patient Experience™, a unique patient engagement system that dramatically enhances the value of each visit and boosts patient retention rates to levels never seen in most practices.
• Over 32 years of wet-fingered dental practice experience.
• When he wasn’t traveling, Moffet billed an average of $1,352.92 an hour for his dental services.
• International author.
• Now coaches select dentists all over the world how to use The Ultimate Patient Experience to radically transform their practices.

PERSONAL HIGHLIGHTS INCLUDE:
• Married 25 years to Jayne. They have two adult children and share their time between their two homes in Sydney, Australia, and in rural Burrawang, NSW.
• A keen golfer, Dr. Moffet has had a hole-in-one four times…so far. He’s also played 27 of the Top 100 Courses in the World…so far.

RESULTS:
• The bottom line—Dr. Moffet delivers results. By understanding and implementing his customer service concepts and mastering communication skills, you can replicate this success in your business.

Table of Contents

Introduction: The Journey to Success 13

Chapter 1 The Business of Dentistry 24

Chapter 2 Quality over Quantity: Getting the Patients You Really Want 38

Chapter 3 Creating a Winning Team 52

Chapter 4 Creating the Ultimate Connection 70

Chapter 5 Trapped by Time and How to Break Free 94

Chapter 6 Smart Money (or Beware of Shiny Objects) 114

Chapter 7 The Perfect Practice: Practice Makes Perfect $$$

$$$

Editorial Reviews

For decades now, I have recommended Michael Gerber’s E-Myth Revisited as the go-to entrepreneurial guide. After reading David Moffet’s How To Build The Dental Practice of Your Dreams (Without Killing Yourself!) in Less Than 60 Days, I now say that same thing to any and all dentists. David Moffet walks his talk and has not only built a thriving and successful dental practice but a life of wonder and enrichment as well.Anyone aspiring to build both a thriving dental practice and life, READ this book. It has all the secrets to such success! —Jack Daly CEO, JackDaly.net

“Don’t just read this book. Use this book. Dr. Moffet provides you the playbook, revealing how to build a successful seven-figure practice while working four days a week for 37 weeks.” —Shep Hyken Customer Service Expert and New York Times bestselling Author of The Amazement Revolution

“David has a natural passion for patient awareness and service. This book outlines the understanding of why you need to focus on world-class service to fast track the success of your profession. The book will inspire you, motivate you, and keep you loving the world of dentistry, not dreading it.” —Kathy Metaxas Director, Consultant, International Speaker, and Professional Motivator

“This book not only teaches how to create the ultimate patient experience, it is a game plan on how to become a business customers cannot live without. Moffet did exactly that and now shares how you can too. Everyone in your organization needs to read this book.” —John R. DiJulius III Author of The Customer Service Revolution

“David Moffet encourages his readers to let no one ever come to you without leaving better and happier. His premise is simple: the secret to success is not a secret…work hard, shift your thinking, and add real value to people’s lives.” —Dr. Ronald F. Arndt, DDS, MBA, MAGD Master Board Certified CoachTHE DENTAL COACH

“The best dentists and practices always want to be better. David Moffet can give you the tools to continue building your dream practice year after year while enjoying more freedom to enjoy your other life.” —Linda Miles Founder, Linda Miles Associates;Founder, Speaking Consulting Network;Cofounder, Oral Cancer Cause (a 5013c)

“A practical guide based on decades of experience. Dr. Moffet’s advice is clear, accessible, and applicable, and the book is fun to read. Whether you’re just starting your practice or you’re looking for that next stage of growth, this book will help.” —Dr. Howard Farran, DDS, MBA International Lecturer and Publisher/Founder ofDentaltown Magazine

From the Publisher