Table of Contents
List of ContributorsList of FiguresList of TablesList of BoxesList of Abbreviations and AcronymsIntroduction, William H. DuttonPart I. Social Dimensions of the Technical: Social, Cultural, and Political Processes Shaping Technological Development and Innovation1. THe Two-Edged Nature of Technological Change: Employment and Unemployment, Christopher Freeman2. The Information Society: Competing Perspectives on the Social and Economic Implications of Information and Communication Technologies, Ian Miles3. The Social Shaping of Technology, Robin Williams and David Edge4. Computers, 'Bugs', and the Sociology of Mathematical Proof, Donald Mackenzie5. Technologies as Cultural Artefacts, Steve Woolgar6. Constraints on Multimedia Convergence, Nicholas GarnhamPart II. Information and Communication Technologies in Organizations, Management, and Work: Reinforcing and Transforming the Structure, Processes, and Geography of the Firm7. The Factory of the Future and the Productivity Paradox, Christopher Freeman8. Revolution in the Office? Implications for Women's Paid Work, Juliet Webster9. , The Politics of IT Strategy and Development in OrganizationsRod Combs and Richard Hull10. Computer Power and Human Limits, Malcolm Peltu, Donald Mackenzie, Stuart Shapiro, and William H. Dutton11. Why Geography Will Still Matter: What Jobs Go Where?, John Goddard and Ranald RichardsonPart III. Living in an Information Society: Information and Communication Technologies in the Home, Education, and Democratic Processes12. Future Imperfect: Information and Communication Technologies in Everyday Life, Roger Silverstone13. The Cultural Dimension of Communication Technology and Policy: The Experience of Satellite Television in Europe, Richard Collins14. Learning and Education in an Information Society, Michael Gell and Peter Cochrane15. Innovation in Public Service Delivery, John Taylor, Christine Bellamy, Charles Raab, William H. Dutton, and Malcolm Peltu16. The Information Polity: Electronic Democracy, Privacy, and Surveillance, Charles Raab, Christine Bellamy, John Taylor, William H. Dutton, and Malcolm PeltuPart IV: Public Policy and Regulation: Actors, Goals, and Strategies17. The Strategic Value of Policy Research in the Information Economy, William H. Melody18. IT and Economic Development: International Competitiveness, Kenneth L. Kraemer and Jason Dedrick19. Telecommunication Infrastructures and Regional Development, Andrew Gillespie and James Cornford20. Telecommunication Infrastructure Competition: The Costs of Delay, Walter S. Baer21. Innovation in Telecommunication Regulation: Realizing National Policy Goals in a Global Marketplace, Robin Mansell22. The Politics of Information and Communication Policy: The Information Superhighway, William H. Dutton, Jay G. Blumler, Nicholas Garnham, Robin Mansell, James Cornford, and Malcolm PeltuAppendix 1: The Programme on Information and Communication Technologies (PICT)Appendix 2: PICT Policy Research ForumsGlossaryBibliographyIndex