Introduction to Real ITSM

This audiobook is narrated by a digital voice.


This humorous book is for those who work in Information Technology (IT) and for those who have IT done to them. Service Management is all the rage in IT at the moment, hence "ITSM". The leading description of ITSM is ITIL(r). This book is not about ITIL. Really. Real ITSM(tm) is a tongue-in-cheek satirical look at what the real-life practices might be, as compared to the idealised models in frameworks like ITIL or COBIT or ISO20000 or ...

1018263084
Introduction to Real ITSM

This audiobook is narrated by a digital voice.


This humorous book is for those who work in Information Technology (IT) and for those who have IT done to them. Service Management is all the rage in IT at the moment, hence "ITSM". The leading description of ITSM is ITIL(r). This book is not about ITIL. Really. Real ITSM(tm) is a tongue-in-cheek satirical look at what the real-life practices might be, as compared to the idealised models in frameworks like ITIL or COBIT or ISO20000 or ...

9.9 In Stock
Introduction to Real ITSM

Introduction to Real ITSM

by Rob England

Narrated by Digital Voice Ava G

Unabridged — 2 hours, 11 minutes

Introduction to Real ITSM

Introduction to Real ITSM

by Rob England

Narrated by Digital Voice Ava G

Unabridged — 2 hours, 11 minutes

Audiobook (Digital)

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Overview

This audiobook is narrated by a digital voice.


This humorous book is for those who work in Information Technology (IT) and for those who have IT done to them. Service Management is all the rage in IT at the moment, hence "ITSM". The leading description of ITSM is ITIL(r). This book is not about ITIL. Really. Real ITSM(tm) is a tongue-in-cheek satirical look at what the real-life practices might be, as compared to the idealised models in frameworks like ITIL or COBIT or ISO20000 or ...


Product Details

BN ID: 2940191142470
Publisher: Two Hills
Publication date: 09/08/2024
Edition description: Unabridged
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