Table of Contents
Preface xi
Acknowledgments xv
Introduction: What's the Deal with IoT? xvii
Part 1 The Business End of IoT 1
Chapter 1 IoT Tech Defined from a Value Perspective 3
Chapter 2 Creating Value with IoT 15
Chapter 3 Monetizing IoT Value 41
Chapter 4 The Changing Customer Relationship 65
Part 2 Analyzing Your Business Through the IoT Lens 71
Chapter 5 Your Industry and the Changes Coming 73
Chapter 6 IoT Competition and IoT Competitive Advantages 91
Chapter 7 The Outcome Economy 101
Chapter 8 Your New IoT Company-Department by Department 117
Chapter 9 Defining Your IoT Product's Requirements 131
Chapter 10 Getting Started 157
Part 3 A Tech Deep Dive into IoT 173
Chapter 11 The Software-Defined Product 175
Chapter 12 The Hardware-Defined Product 185
Chapter 13 The Network Fabric 193
Chapter 14 External Systems Including Other IoT Products 219
Chapter 15 IoT Analytics and Big Data 225
Chapter 16 IoT Cybersecurity and Risk Management 239
Conclusion 259
Index 265