It Begins with Please and Doesn't End with Thank You: Transforming Business Etiquette into Sales Performance

It Begins with Please and Doesn't End with Thank You: Transforming Business Etiquette into Sales Performance

by Edwin Baldry
It Begins with Please and Doesn't End with Thank You: Transforming Business Etiquette into Sales Performance

It Begins with Please and Doesn't End with Thank You: Transforming Business Etiquette into Sales Performance

by Edwin Baldry

Paperback

$20.00
Choose Expedited Shipping at checkout for delivery by Thursday, December 8

Overview

WHATEVER HAPPENED TO "PLEASE" AND "THANK YOU"? We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: this speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications. But manners and etiquette can be a powerful tool for business and sales success. It Begins with Please and Doesn't End with Thank You will show you how to regain those tools and techniques of bygone eras and update them for the digital today. This how-to guide and go-to resource takes the concepts of "please" and "thank you" into every realm where you engage with clients and prospects-from your first hellos and emails, phone and video calls, to conference rooms and restaurants. With his "return to the personal" philosophy, sales veteran Edwin P. Baldry breaks down the practices, principles, and protocols for successful business dealings and relationship-building. Via tips, tools, and humorous tales, Baldry shows how to tap into the often-overlooked power of manners to improve your business relationships, and how to transfer etiquette into sales performance.



Related collections and offers

Product Details

ISBN-13: 9781632994592
Publisher: Greenleaf Book Group, LLC
Publication date: 10/19/2021
Pages: 262
Sales rank: 846,398
Product dimensions: 6.00(w) x 9.00(h) x 0.59(d)

Customer Reviews