ITIL Foundation Essentials - ITIL 4 Edition* is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. You can use it in place of writing revision notes, giving you more time to focus on learning the information you need to pass the exam.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
- Provides definitions of the key terms and concepts used in ITIL 4;
- Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
- Explains the key figures and diagrams in the ITIL syllabus.
New for the ITIL 4 Edition:
- Fully updated to reflect the changes introduced in ITIL 4.
- New sections on the guiding principles of ITIL and the four dimensions of service management.
- Updated overview of the ITIL Foundation exam.
ITIL Foundation Essentials - ITIL 4 Edition* is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. You can use it in place of writing revision notes, giving you more time to focus on learning the information you need to pass the exam.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
- Provides definitions of the key terms and concepts used in ITIL 4;
- Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
- Explains the key figures and diagrams in the ITIL syllabus.
New for the ITIL 4 Edition:
- Fully updated to reflect the changes introduced in ITIL 4.
- New sections on the guiding principles of ITIL and the four dimensions of service management.
- Updated overview of the ITIL Foundation exam.
ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide
90
ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide
90Paperback(2nd ed.)
Product Details
| ISBN-13: | 9781787782136 |
|---|---|
| Publisher: | Itgp |
| Publication date: | 04/09/2020 |
| Edition description: | 2nd ed. |
| Pages: | 90 |
| Product dimensions: | 4.90(w) x 7.60(h) x 0.30(d) |