Kiss, Bow, or Shake Hands: Courtrooms to Corporate Counsels

Kiss, Bow, or Shake Hands: Courtrooms to Corporate Counsels

by Terri Morrison
ISBN-10:
164105249X
ISBN-13:
9781641052498
Pub. Date:
12/07/2019
Publisher:
American Bar Association
ISBN-10:
164105249X
ISBN-13:
9781641052498
Pub. Date:
12/07/2019
Publisher:
American Bar Association
Kiss, Bow, or Shake Hands: Courtrooms to Corporate Counsels

Kiss, Bow, or Shake Hands: Courtrooms to Corporate Counsels

by Terri Morrison

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Overview

There are dozens of cultural variables that can impact a contract in each country. For example, who makes the final decision? Is it an individual (like in Australia or the USA) or a group of people (like in Sweden or Japan)? We know that the successful practice of law begins with good research. Knowing which countries are comfortable with direct, frank communication and which value subtle, sophisticated speech patterns can give you an amazing advantage over attorneys who neither research nor respect other cultures.

The original Kiss, Bow, or Shake Hands is one of Inc. magazine’s top seven books on negotiating and, as of this writing, has sold over 450,000 copies. This book in the Kiss, Bow, or Shake Hands series has been written specifically for legal professionals—to help you develop the tangible intercultural skills that will support your successful legal practice.

”Believe it or not, correct behavior has many faces. Terri Morrison provides tremendously useful tips on how to go about working in an international atmosphere, behaving as an authentic local player in every jurisdiction. A definite must read for the truly international practitioner who wants to play by the rules.”

—Marcelo Bombau, Partner, M. & M. Bomchil Abogados, Buenos Aires, Argentina, and former chair, Section of International Law, American Bar Association

“This book is touchstone for my senior level leadership in higher education, and her wisdom never fails to hit the mark. Terri Morrison once again leverages her considerable talent to ensure all cultures are accessible and fascinating for her readers. Bravo!”

—Dr. Robbin Chapman, Associate Dean for Diversity, Inclusion and Belonging, Harvard Kennedy School, Cambridge, MA

”I received a copy of the book from Wharton School’s Export Network Director, Hans Koehler. I still refer to it frequently when clients have deals in new countries. The legal focus is even more helpful in my international practice.’

—Timothy Charlesworth, Partner, Fitzpatrick Lentz & Bubba, P.C., Center Valley, PA


Product Details

ISBN-13: 9781641052498
Publisher: American Bar Association
Publication date: 12/07/2019
Pages: 265
Product dimensions: 6.00(w) x 9.00(h) x (d)

About the Author

Terri Morrison’s books have sold over 450,000 copies and have been translated into multiple languages—from Mandarin and Russian to Korean and Estonian.

Knowledge is power. That is why Kiss, Bow, or Shake Hands is given to new hires at firms like Ernst & Young, Glatfelter, and Lockheed-Martin—and is recommended reading at NASA, the US Department of Defense, and the State Department.

Kiss, Bow, or Shake Hands is one of INC. magazine’s “7 Best Books on How to Negotiate” and is also a Library Journal and Business Week “Best Business Book.” She is honored to be published by the American Bar Association.

Her keynotes in intercultural communications, negotiations, global marketing and sales, diversity and inclusion, leadership, and globalization are informative and engaging. Seminar clients include multinationals like Accenture, American Airlines, American Express, ARI Fleet, AT&T, BAE, Boeing, Campbell’s, Cisco, Deloitte- Touche, DuPont, Ernst & Young, Federal Express, Franklin Templeton, HP, IBM, ILHM, Kronos, Marriott, Microsoft, NATO, Orbitz, Pepsi, and UTC; many associations, including the AICPA, AREAA, IFA, NAR, NBAA; World Trade Associations; universities like the Wharton School of the Universityof Pennsylvania, Cornell, and Villanova; and legal organizations like the ABA, DRI the Voice of the Bar, the Minority Corporate Counsel Association, the Philadelphia Bar Association, and TAGLaw.

She has appeared on CNN, CNBC, Bloomberg, and repeatedly on NPR and the BBC. She has been quoted in the Wall Street Journal, Asia Times, Investor’s Weekly, National Geographic Adventure, ESPN, Fortune, and more. She lives near Philadelphia, Pennsylvania, USA, and serves on several boards. TerriMorrison@getcustoms.com / LinkedIn / @KissBowAuthor / www.TerriMorrison.com

Table of Contents

Foreword: Tom Sager, Former Senior Vice President & GeneralCounsel, DuPont Partner, Ballard Spahr LLC xiii Introduction xv Section I INTERCULTURAL TOPICS1 Building Trust: Getting Diverse Global Clients 32 First Impressions: Do You Kiss, Bow, or Shake Hands? 113 First Impressions 214 Perceptions of Time 335 Verbal Communications I 456 Verbal Communications II 557 MA, Silence, and Writing Systems 638 Logic and Persuasion across Cultures 699 Lie to Me: Deception & Diplomacy 8110 Nonverbal Communication 9311 Juries 10312 Symbols: Religious and Political Taboos 117 Section II Country Briefs1 Argentina 1292 Australia 1333 Canada 1374 China 1415 France 1476 Germany 1537 India 1598 Japan 1659 Mexico 17110 Russia 17711 South Africa 18512 United Kingdom 193 Section III Country Tips1 Austria 2022 Belarus 2033 Belgium 2044 Belize 2055 Bolivia 2066 Brazil 2077 Chile 2088 Colombia 2099 Costa Rica 2 1010 Czechia (or the Czech Republic) 21111 Denmark 21212 Ecuador 21313 Egypt 21414 Finland 21515 Greece 21616 Guatemala 21717 Hungary 21818 Indonesia 21919 Ireland 22020 Israel 22121 Italy 22222 Kuwait 22323 Malaysia 22424 The Netherlands 22525 New Zealand 22626 Norway 22727 Pakistan 22828 Philippines 22929 Poland 23030 Portugal 23131 Romania 23232 Kingdom of Saudi Arabia 23333 Singapore 23434 South Korea 23535 Spain 23636 Sweden 23737 Switzerland 23838 Taiwan (The Republic of China) 23939 Thailand 24040 Turkey 24141 Ukraine 24242 United Arab Emirates 24343 United States of America 24444 Vietnam 245 Appendix: Weights and Measures:Metric Equivalents 247About the Author 265 Foreword: Tom Sager, Former Senior Vice President & GeneralCounsel, DuPont Partner, Ballard Spahr LLC xiii Introduction xv Section I INTERCULTURAL TOPICS1 Building Trust: Getting Diverse Global Clients 32 First Impressions: Do You Kiss, Bow, or Shake Hands? 113 First Impressions 214 Perceptions of Time 335 Verbal Communications I 456 Verbal Communications II 557 MA, Silence, and Writing Systems 638 Logic and Persuasion across Cultures 699 Lie to Me: Deception & Diplomacy 8110 Nonverbal Communication 9311 Juries 10312 Symbols: Religious and Political Taboos 117 Section II Country Briefs1 Argentina 1292 Australia 1333 Canada 1374 China 1415 France 1476 Germany 1537 India 1598 Japan 1659 Mexico 17110 Russia 17711 South Africa 18512 United Kingdom 193 Section III Country Tips1 Austria 2022 Belarus 2033 Belgium 2044 Belize 2055 Bolivia 2066 Brazil 2077 Chile 2088 Colombia 2099 Costa Rica 2 1010 Czechia (or the Czech Republic) 21111 Denmark 21212 Ecuador 21313 Egypt 21414 Finland 21515 Greece 21616 Guatemala 21717 Hungary 21818 Indonesia 21919 Ireland 22020 Israel 22121 Italy 22222 Kuwait 22323 Malaysia 22424 The Netherlands 22525 New Zealand 22626 Norway 22727 Pakistan 22828 Philippines 22929 Poland 23030 Portugal 23131 Romania 23232 Kingdom of Saudi Arabia 23333 Singapore 23434 South Korea 23535 Spain 23636 Sweden 23737 Switzerland 23838 Taiwan (The Republic of China) 23939 Thailand 24040 Turkey 24141 Ukraine 24242 United Arab Emirates 24343 United States of America 24444 Vietnam 245 Appendix: Weights and Measures:Metric Equivalents 247About the Author 265About American Bar Association’s Section of International Law 267About American Bar Association’s Section of International Law 267
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