Knowledge Capital: How Knowledge-Based Enterprises Really Get Built

by Jay L. Chatzkel

Overview

Knowledge Capital: How Knowledge-Based Enterprises Really Get Built is an integrated, structured set of conversations with thought leaders and key practitioners in the fields of intellectual capital and knowledge management, who examine-in the form of conversations-the steps necessary for creating and implementing the various dimensions of a knowledge-based enterprise. These are the dimensions that need to be effectively addressed for the organization to successfully make the transition from an activity-based organization to a truly knowledge-based enterprise. The conversations that make up Knowledge Capital are not studies of theory separated from practice or practice without a strong theoretical base. Rather, they are the stories of how knowledge-based enterprises really get built, in the words of the people who built them. While every contributor begins from his or her own unique perspective and background, each moves toward a convergent understanding of the core elements, perspectives, and practices involved. These systemic conversations provide a body of knowledge and experience on how to craft and implement strategies, as well as the how values, learning, performance, relationships, innovation, and change play in the development of usable knowledge environment. These explorations, together, lead to a mapping of what are quickly becoming the foundations of the next stage of the field. Knowledge Capital gives the reader a readily accessible collection of insights and experiences essential for the new era in intellectual capital and knowledge management.

Product Details

ISBN-13:	9780195161144
Publisher:	Oxford University Press
Publication date:	08/07/2003
Pages:	432
Product dimensions:	9.64(w) x 6.28(h) x 1.16(d)
Lexile:	1170L (what's this?)

About the Author

Jay Chatzkel is Principal of Progressive Practices, a management consulting organization. He assists organizations in transforming themselves into becoming knowledge-based, intelligent enterprises. He is also is on the boards of editors of the Journal of Knowledge Management, the Journal of Knowledge Management, and the TQM Magazine

Table of Contents

1. Introduction: Why Knowledge Capital?KNOWLEDGE Cluster I: Starting Points2. Operating as a Knowledge System, Dorothy Leonard3. The Knowledge Business, Jim Botkin4. The Knowledge Movement Emerges from Its Infancy, Karl WiigKNOWLEDGE Cluster II: Strategic Issues5. Recipes for Knowledge-Based Value Creation, Göran Roos6. The Intelligent Organization, Leif Edvinsson7. Understanding the Enterprise as a System, Vince BarabbaKNOWLEDGE Cluster III: Human Capital, Values, and Learning8. Human Capital Is the Only Active Asset, Jac Fitz-Enz9. People Are the Owners and Investors of Human Capital, Thomas O. Davenport10. Shared Values—The Prerequisite for Knowledge Sharing and Creation, Don Tyler11. Learning in the Knowledge Era, Brook ManvilleKNOWLEDGE Cluster IV: Drivers and Accounting for Intangible Wealth12. Value Drivers for Intangibles, Jonathan Low13. A Level Playing Field for Intangibles, Steven M. H. WallmanKNOWLEDGE Cluster V: Bringing It All Together in Practice14. Creating and Implementing a Knowledge Strategy, Hubert Saint-Onge15. Knowledge Management Is about Change, Kent Greenes16. Finding "the Hook", Sharon Oriel17. The Springboard Story, Stephen Denning18. The Knowledge-Centric Organization, Alex BennetEPILOGUE: Convergence—Toward the Next StageTEN QUESTIONS: Leading Your Organization into Becoming a Knowledge-Based EnterpriseRESOURCES: Books for Building a Knowledge-Based EnterpriseINDEX