Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place
Focus on PEOPLE and PROFITS will follow

”Alan and Harriet Lewis and Grand Circle Corporation demonstrate that emerging company owners are the true corporate heroes . . . the leading edge of a new approach to philanthropy and competitiveness.”
—Michael E. Porter, Harvard Business School

The travel industry has been one of the hardest hit by the recent recession. Yet Boston-based GrandCircle Corporation has been increasing profitability—and growing at a rate of nearly 20 percent per year—for the last two decades. Now, co-owners Alan and Harriet Lewis share the fascinating inside story of Grand Circle: how they grew their business into an international powerhouse, how they integrated their values and philanthropy into a working business model, and how they realized their dream of creating a different kind of company that profits everyone involved.

In Leading Through Turbulence, the Lewises show you how to:

  • Adapt and thrive in times of change and crisis
  • Create a corporate culture that promotes talent and growth
  • Invest in leadership at all levels—and in people with potential
  • Give back to the world through good works and philanthropy

Whether you’re an executive, a manager, a business owner, or an entrepreneur, you’ll find real inspiration and insight in the Lewises’ incredible story. You’ll learn how one company navigated the highs and lows of a changing global market—and how you can, too. You’ll discover practical ways to balance risk and reward, profits and losses, and personal values with professional ethics. You’ll see how the travel industry bounced back after the 9/11 attacks and how one company rose to meet the challenge of new online competitors. Most important, you’ll enjoy a deeper, more satisfying level of success by staying true to yourself, your coworkers, and your community at large.

Life is a journey. Leading Through Turbulence shows you how to reach your destination. Safely. Smoothly. Successfully.

1110766689
Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place
Focus on PEOPLE and PROFITS will follow

”Alan and Harriet Lewis and Grand Circle Corporation demonstrate that emerging company owners are the true corporate heroes . . . the leading edge of a new approach to philanthropy and competitiveness.”
—Michael E. Porter, Harvard Business School

The travel industry has been one of the hardest hit by the recent recession. Yet Boston-based GrandCircle Corporation has been increasing profitability—and growing at a rate of nearly 20 percent per year—for the last two decades. Now, co-owners Alan and Harriet Lewis share the fascinating inside story of Grand Circle: how they grew their business into an international powerhouse, how they integrated their values and philanthropy into a working business model, and how they realized their dream of creating a different kind of company that profits everyone involved.

In Leading Through Turbulence, the Lewises show you how to:

  • Adapt and thrive in times of change and crisis
  • Create a corporate culture that promotes talent and growth
  • Invest in leadership at all levels—and in people with potential
  • Give back to the world through good works and philanthropy

Whether you’re an executive, a manager, a business owner, or an entrepreneur, you’ll find real inspiration and insight in the Lewises’ incredible story. You’ll learn how one company navigated the highs and lows of a changing global market—and how you can, too. You’ll discover practical ways to balance risk and reward, profits and losses, and personal values with professional ethics. You’ll see how the travel industry bounced back after the 9/11 attacks and how one company rose to meet the challenge of new online competitors. Most important, you’ll enjoy a deeper, more satisfying level of success by staying true to yourself, your coworkers, and your community at large.

Life is a journey. Leading Through Turbulence shows you how to reach your destination. Safely. Smoothly. Successfully.

40.0 In Stock
Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place

Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place

by Harriet Lewis, Alan Lewis
Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place

Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place

by Harriet Lewis, Alan Lewis

Hardcover

$40.00 
  • SHIP THIS ITEM
    Qualifies for Free Shipping
  • PICK UP IN STORE
    Check Availability at Nearby Stores

Related collections and offers


Overview

Focus on PEOPLE and PROFITS will follow

”Alan and Harriet Lewis and Grand Circle Corporation demonstrate that emerging company owners are the true corporate heroes . . . the leading edge of a new approach to philanthropy and competitiveness.”
—Michael E. Porter, Harvard Business School

The travel industry has been one of the hardest hit by the recent recession. Yet Boston-based GrandCircle Corporation has been increasing profitability—and growing at a rate of nearly 20 percent per year—for the last two decades. Now, co-owners Alan and Harriet Lewis share the fascinating inside story of Grand Circle: how they grew their business into an international powerhouse, how they integrated their values and philanthropy into a working business model, and how they realized their dream of creating a different kind of company that profits everyone involved.

In Leading Through Turbulence, the Lewises show you how to:

  • Adapt and thrive in times of change and crisis
  • Create a corporate culture that promotes talent and growth
  • Invest in leadership at all levels—and in people with potential
  • Give back to the world through good works and philanthropy

Whether you’re an executive, a manager, a business owner, or an entrepreneur, you’ll find real inspiration and insight in the Lewises’ incredible story. You’ll learn how one company navigated the highs and lows of a changing global market—and how you can, too. You’ll discover practical ways to balance risk and reward, profits and losses, and personal values with professional ethics. You’ll see how the travel industry bounced back after the 9/11 attacks and how one company rose to meet the challenge of new online competitors. Most important, you’ll enjoy a deeper, more satisfying level of success by staying true to yourself, your coworkers, and your community at large.

Life is a journey. Leading Through Turbulence shows you how to reach your destination. Safely. Smoothly. Successfully.


Product Details

ISBN-13: 9780071777100
Publisher: McGraw Hill LLC
Publication date: 05/11/2012
Pages: 256
Product dimensions: 6.10(w) x 9.10(h) x 1.20(d)

About the Author

Alan Lewis and Harriet Lewis are chairman and vice chair of Grand Circle Corporation, a Boston-based travel business they purchased in 1985 and grew into one of the largest international tour companies in the world. Dedicated to philanthropic work, they have created their own nonprofit charity, the Grand Circle Foundation, and have earned several awards including the Paul Newman–founded Excellence Award for philanthropic leadership and Ernst & Young’s “Entrepreneur of the Year” Award for “Social Entrepreneurship.”

Table of Contents

Foreword ix

Chapter 1 Developing Building Blocks for Success 1

Chapter 2 Achieving Success by Adhering to Mission, Vision, and Values 29

Chapter 3 Leadership from Anywhere (and Everywhere) 51

Chapter 4 Doing Well by Doing Good: Integrating Philanthropy with Business Strategy 77

Chapter 5 Delivering Unsurpassed Value 101

Chapter 6 Measuring for Excellence (Again and Again) 119

Chapter 7 Fostering Customer Loyalty and Building Community 135

Chapter 8 Creating Marketing Strategies to Leverage Extreme Competitive Advantages 145

Chapter 9 Thriving in Change 161

Chapter 10 Managing Crises: Moments of Truth 193

Appendix A Where We Give Back, 2011 221

Appendix B Recognition of Our Commitment to Give Back 227

Appendix C Sample Customer Survey 229

Index 231

From the B&N Reads Blog

Customer Reviews