Library Services for Immigrants and New Americans: Celebration and Integration
Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population.

This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries.

As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.

1127133613
Library Services for Immigrants and New Americans: Celebration and Integration
Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population.

This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries.

As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.

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Library Services for Immigrants and New Americans: Celebration and Integration

Library Services for Immigrants and New Americans: Celebration and Integration

by Jennifer Koerber
Library Services for Immigrants and New Americans: Celebration and Integration

Library Services for Immigrants and New Americans: Celebration and Integration

by Jennifer Koerber

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Overview

Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population.

This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries.

As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.


Product Details

ISBN-13: 9781440858772
Publisher: Bloomsbury Academic
Publication date: 05/29/2018
Pages: 198
Product dimensions: 6.14(w) x 9.21(h) x 0.42(d)

About the Author

Jennifer Koerber is a consultant, writer, and trainer working in the intersection of technology, everyday life, and libraries.

Table of Contents

Preface ix

Acknowledgments xi

Introduction xiii

1 Immigrants and Refugees in the United States (and Libraries) 1

Waves of Immigration 2

Early 20th-century Immigration 2

A Tale of Two Cities: Louisville, Kentucky, and Boise, Idaho 3

"Cities and States of Refuge for the Oppressed" 4

Immigration Terms and Acronyms 7

Barriers to Immigrants Using Libraries 9

Undocumented Immigrants 10

Integration and Celebration 12

2 Accessible Libraries: In-Person and Online 15

Commitment to Accessibility 16

Municipal Administrations 16

Library Public Statements 18

Mission and Vision Statements 19

Accessible Staff 21

Staff Diversity 22

Language Learning and Translation 24

Cultural Awareness 26

Accessible Buildings 28

Signage and Wayfinding 28

Collections 30

Community Information 33

Accessible Services 35

Accessible Websites 36

Usability Improvements 36

Fewer, Plainer Words 37

Improve Site Navigation 38

Add Metadata and Descriptions 39

Translation 40

Google Translate 40

Content-Driven Translation 41

3 Language Literacy and Education 43

English Language Learning Programs 43

Conversation Groups 45

English Language Classes 48

Tutors and Other 1:1 Learning Programs 50

Informal Individual Learning 51

A Highly Structured Approach 53

Scheduling 54

Tech Tools 54

Family Literacy 55

Language Sharing 57

Accent and Idiom Work 58

English for Specific Purpoes 59

Native Language Literacy 59

Who's In Charge? 61

Staff 61

Volunteers 62

Professionals 63

Community or Participant Led 63

Finding Instructors and Volunters 63

4 Citizenship 67

Citizenship Materials 67

Know Your Rights 68

Citizenship Corners 68

Citizenship Events 70

Information Sessions 71

Naturalization Ceremonies 71

Citizenshipworks 73

Classes and Support 74

Applying for Citizenship 74

Citizenship Test Preparation 75

Life in the United States 76

Legal Aid 78

Resources 79

Partnerships 80

Staff Certification 81

Go Virtual 84

5 Workforce Development 87

Job Assistance Essentials 87

Work-Specific Language Help 91

Accent Reduction and Pronunciation 91

Interview Preparation 91

Profession-Specific ESOL Classes 92

Driver's Education Classes 93

Education and Training Resources 94

Support Professionals and Entrepreneurs 96

Professional Credentialing 96

Support Entrepreneurs 98

6 Cultural Programs 101

Sharing Programs 102

Exhibitions and Displays 102

Cultural Showcases 104

Craft Programs 106

Conversations with the Community 108

Lectures 109

Sister City Exchanges 110

Specific Topics 111

Personal Stories 111

Media Discussion Groups 113

Literature Discussion Groups: English Language 114

Literature Circles: Original Language 115

Book Discussion Groups 116

Film Series 116

Music Sharing and Discussion 117

Non-English Conversation Groups 118

Cooking Programs 118

Discussions about Spirituality 119

7 Building Community 121

Building Community through Outreach 121

The Grand Tour 124

Mobile Promotion 125

Biblio Bicycles 125

Electric, Agile, Fun! 125

Mobile Services, 21st-Century Edition 126

Building Community through Partnerships 128

Making Connections 129

Potential Partners 131

Other Libraries 131

City and Regional Administrators 132

Organizations Serving Newcomers 133

Welcoming America 135

Building Community through Conversations 137

Cultural Literacy 139

Civic Lab 140

A Network of Trust 142

8 Expanding Services 145

Promotion and Marketing 146

Word of Mouth Is Everything 146

Library Ambassadors 147

Tech Tools for Word of Mouth 148

Traditional Marketing 150

Making the Case 151

Collecting Data 151

Outcomes Measurement 152

Funding 155

Increased Library and Municipal Resources 156

Local Sources 156

Grants 157

Statewide Grants at the Fresno County Public Library 159

The American Dream Literacy Initiative 159

Extending Your Resources 160

References 163

Index 171

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