Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management
In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
1102342120
Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management
In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
109.0 In Stock
Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management

Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management

Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management

Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management

Paperback(2012)

$109.00 
  • SHIP THIS ITEM
    In stock. Ships in 6-10 days.
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Product Details

ISBN-13: 9783642441370
Publisher: Springer Berlin Heidelberg
Publication date: 03/03/2014
Series: BPM Competence
Edition description: 2012
Pages: 336
Product dimensions: 6.10(w) x 9.25(h) x 0.03(d)

Table of Contents

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.
From the B&N Reads Blog

Customer Reviews