Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques
Educational policy is becoming more concerned with the need to ensure that people leave school or college fully literate. We need good oral communicators in the workplace, and being able to understand and respond to different kinds of language is vital in today's society. Included here is a detailed and highly readable account of the ways in which language affects every aspect of study - it crosses all subject boundaries, yet it is commonly seen as the sole responsibility of the English teacher to manage this area of the curriculum. The first section of the book looks at the ideology behind language, while the second section considers how schools and local authorities have tackled improving levels of literacy. The third section is concerned with practical advice on how to teach language most successfully, irrespective of subject. Latter sections focus on developing a critical eye, and supporting pupils who have particular needs.
1122296739
Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques
Educational policy is becoming more concerned with the need to ensure that people leave school or college fully literate. We need good oral communicators in the workplace, and being able to understand and respond to different kinds of language is vital in today's society. Included here is a detailed and highly readable account of the ways in which language affects every aspect of study - it crosses all subject boundaries, yet it is commonly seen as the sole responsibility of the English teacher to manage this area of the curriculum. The first section of the book looks at the ideology behind language, while the second section considers how schools and local authorities have tackled improving levels of literacy. The third section is concerned with practical advice on how to teach language most successfully, irrespective of subject. Latter sections focus on developing a critical eye, and supporting pupils who have particular needs.
240.0 In Stock
Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques

Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques

by Kevin J. Duggan, Tim Healey
Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques

Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques

by Kevin J. Duggan, Tim Healey

Hardcover

$240.00 
  • SHIP THIS ITEM
    In stock. Ships in 1-2 days.
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

Educational policy is becoming more concerned with the need to ensure that people leave school or college fully literate. We need good oral communicators in the workplace, and being able to understand and respond to different kinds of language is vital in today's society. Included here is a detailed and highly readable account of the ways in which language affects every aspect of study - it crosses all subject boundaries, yet it is commonly seen as the sole responsibility of the English teacher to manage this area of the curriculum. The first section of the book looks at the ideology behind language, while the second section considers how schools and local authorities have tackled improving levels of literacy. The third section is concerned with practical advice on how to teach language most successfully, irrespective of subject. Latter sections focus on developing a critical eye, and supporting pupils who have particular needs.

Product Details

ISBN-13: 9781138438057
Publisher: Taylor & Francis
Publication date: 09/30/2020
Pages: 290
Product dimensions: 8.25(w) x 11.00(h) x (d)

About the Author

Kevin J. Duggan has more than 30 years of experience applying advanced Lean techniques to achieve Operational Excellence. He is the author of three books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth (McGraw-Hill, 2011), Creating Mixed Model Value Streams (Productivity Press, 2002), and The Office That Grows Your Business: Achieving Operational Excellence in Your Business Processes (The Institute for Operational Excellence, 2009).

A recognized authority on Operational Excellence, Duggan has contributed to publications such as Industry Week, Aviation Week, Food Engineering, Flow Control, Assembly, Lean Management Journal, and Plant Services, and has appeared on CNN and the Fox Business Network. He is a frequent keynote speaker, master of ceremonies, and panelist at both public and private conferences globally, and he also lectures graduate students in colleges throughout the United States.

In 1998, Duggan founded Duggan Associates (North Kingstown, Rhode Island), an international training and advisory firm that assists companies in applying advanced Lean techniques to their manufacturing and office operations through hands-on support and workshops. Since Duggan Associates’ inception, he has helped Fortune 50 corporations as well as small businesses with single site operations in the insurance, engineering development, financial services, aerospace, energy, and manufacturing industries.

In 2007, Duggan founded the Institute for Operational Excellence (also in North Kingstown), the leading educational center on Operational Excellence, which provides resources, such as workshops, online training, how-to articles, and books to a global community of members.

Table of Contents

Introduction — About the Authors — Acknowledgments — How to Use This Book — Part One: Getting Started — Chapter One: Operational Excellence in the Office — Chapter Two: The Key Function of Any Office — Chapter Three: Value Stream Design for the Office — Chapter Four: Determine Service Families — Chapter Five: Create a Current State Value Stream Map for Each Service Family — Part Two: Applying the Nine Guidelines for Office Flow — Chapter 6: Guideline #1 Takt and Takt Capability — Chapter 7: Guideline #2 Continuous Flow — Chapter 8: Guideline #3 FIFO — Chapter 9: Guideline #4 Workflow Cycles — Chapter 10: Guideline #5 Integration Events — Chapter 11: Guideline #6 Standard Work — Chapter 12: Guideline #7 Single-Point Initialization — Chapter 13: Guideline #8 Pitch — Chapter 14: Guideline #9 Changes in Demand — Chapter 15: Applying the Nine Guidelines: The Acid Test — Part Three: Creating Operational Excellence.
From the B&N Reads Blog

Customer Reviews