Performance Management presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that yield bottom line results.
- Practical step by step guidance and examples
- Realities associated with implementing best practices and avoiding common pitfalls
- Jobs and circumstances where common practices will and will not work well
- Proven approaches from leading organizations
- Insights for everyone involved in performance management through senior leadership
About the Author
Elaine D.Pulakos, Ph.D.Chief Operating Officer of Personnel Decisions Research Institutes, is a Past President of the Society for Industrial and Organizational Psychology, a Fellow of APA and SIOP, and a recognized contributor to the field of industrial and organizational psychology in the areas of staffing and performance management, having published numerous articles, chapters, and books on these topics.
Steven G. Rogelberg, Ph.D., is Professor and Director of Organizational Science, at the University of North Carolina Charlotte. His research has been profiled on Public Television, Radio (e.g., NPR, CBS), Newspapers (e.g., Chicago Tribune; LA Times, Wall Street Journal) and Magazines (e.g., National Geographic).
Table of Contents
Part I. A Primer on Performance Management.
01. The Truth About Performance Management.
02. How Did We Arrive at Today’s Best Practices?.
Part II. How to Design and Implement a Successful Performance Management Process.
03. Getting Started.
04. A Model Performance Management Process.
05. Performance Management System Implementation.
Part III: How to Develop Solid Performance Measures.
06. Legal Requirements.
07. Developing Objectives and Measuring Results.
08. Developing Behavioral Performance Standards.
What People are Saying About This
“Dr Pulakos is one of the foremost experts on the practicalapplication of performance management approaches. She presents adown-to-earth, pragmatic approach to gaining the best value fromperformance management. This book is for everyone involved inperformance management - executives, managers, and human resourcesprofessionals.” Dr Nancy Rotchford, Director,Associate Assessment Worldwide, Ingram Micro, Inc.
"Elaine Pulakos provides an extremely insightful and usefulbook, the best ever written, to guide organizations in the designor redesign of their performance management systems. It emphasizesboth strategic and tactical issues, with innumerable tips, bestpractices, and examples as guides to action." Herbert G.Heneman III, Dickson-Bascom Professor Emeritus in Business,University of Wisconsin-Madison
"Practical, user friendly, and highly engaging, this bookreflects the author's considerable experience in designing, and,just as importantly, implementing performance management systemsthat yield tangible results." Wayne F. Cascio, US BankTerm Professor of Management, The Business School, University ofColorado Denver
“Pulakos provides the best information we have concerningresearch on performance management systems, and combines it with alist of 'best practices' to guide every step along the way.” Angelo S. DeNisi, Dean, A.B.Freeman School ofBusiness, Tulane University