Poor-Quality Cost: Implementing, Understanding, and Using the Cost of Poor Quality

by H.James Harrington

Overview

An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.

Product Details

ISBN-13:	9780367451516
Publisher:	CRC Press
Publication date:	09/30/2020
Pages:	224
Product dimensions:	6.12(w) x 9.19(h) x (d)

About the Author

H. James Harrington is a Quality Assurance Project Manager at IBM Corporation, San Jose, California, and a Professor at Columbia Pacific University, San Rafael. California. He is also Chairman of the Board of Directors of the American Society for Quality Control, Honorary President of the Asian Pacific Quality Control Organization, and has served as National Vice-President of the International Management Council. In addition, Dr. Harrington is affiliated with numerous other professional associations and societies. The "Harrington-Ishikawa High Quality Award" of the Asian Pacific Quality Control Organization was named after Dr. Harrington. The recipient of many professional awards and honors, Dr. Harrington is a noted author and lecturer on quality control and management topics.

Table of Contents

1. Why Poor-Quality Cost? 2. Understanding Direct Poor-Quality Cost 3. Direct Poor-Quality-Cost Curves 4. Direct Poor-Quality-Cost Analysis 5. Starting a Poor-Quality-Cost System 6. White-Collar Poor-Quality Costs 7. Indirect Poor-Quality Cost 8. Advantages of a Poor-Quality-Cost System