Table of Contents
Foreword Dr. Belle Wheelan xv
Preface xix
How This Book Is Structured xx
How to Use This Book xxi
Acknowledgments xxv
About the Authors xxvii
1 Leadership Issues Management 1
Thinking About Leadership 1
Thinking About Issues 3
Life Balance 10
Anticipating Issues and Potential Outcomes 10
Issues to Consider 11
References 12
2 Mission 15
Questioning the Mission 15
Mission Generations 17
Completion Challenge 21
Balancing Access and Success 22
Transition, Progression, and Transfer 23
Accreditation and Mission 24
Push from the For-Profit Sector 24
Technological Development 25
Legislative Mandates 25
Funding the Mission 26
Workforce Preparation Issues 27
Developing Partnerships 28
Curricular Reform 28
Community College Baccalaureates 30
Organizations and Initiatives 31
Reform Effectiveness 35
A Framework for Mission Management 36
Issues to Consider 39
References 41
3 Accountability, Scorecards, Regulations, and Accreditation 49
Accountability 49
Scorecards 53
Regulations 54
Accreditation 57
Issues to Consider 60
References 62
4 Finance, Cost, and the Economy 65
Economic Benefits of Higher Education 65
Effect of Economic Cycles 65
Saving for Retirement 69
Tuition Increases and College Costs 69
Responses to Economic Cycles 72
Fundraising and Entrepreneurialism 73
Issues to Consider 77
References 78
5 Diversity, Equity, and Inclusion 81
Beyond the Open Door 81
Understanding DEI 82
Institutionalizing DEI 83
DEI Issues 85
Campus Climate Issues 86
Recruitment and Support Issues 87
Communication Issues 88
Gender Bias Issues 89
Students with Disabilities Issues 90
Affirmative Action Issues 90
Immigration Issues 91
Racial Issues 92
Men of Color Issues 92
Veterans Issues 94
LGBT Issues 95
Managing DEI Issues 96
Sustaining Diversity, Equity, and Inclusion 99
Issues to Consider 100
References 106
6 Governance, Communication, and Media Relations 111
Trustees 111
Media Relations 118
Delegation and Internal Governance 123
Communication 126
Collective Bargaining 126
Civility 128
Issues to Consider 133
References 135
7 Organizational Change to Promote Student Success 137
Leading Organizational Change 137
The Completion Agenda 139
Models for Change 140
Resistance to Change 141
Organizational Change and Classroom Practice 144
Organizational Change and Student Support Services 148
A Time for Change: AACC's Reclaiming the American Dream 150
Sustaining Momentum: Managing the Change 152
Issues to Consider 155
References 156
8 Safety and Security 161
Responsibility for Safety and Security 161
Commitment and Enforcement 162
Truth and Consequences of Crime Reporting 164
Leadership Practices for Safety and Security Management 166
Key Safety and Security Management Leadership Questions 169
Resources 170
Athletics 174
Cybersecurity Issues 174
Issues to Consider 176
References 178
Conclusion 181
Reform and Redesign 181
Accountability and Transparency 182
Change and the Evolving Mission 182
Diversity, Equity, and Inclusion 183
Stakeholder Demands 183
Safety and Security 184
New Requirements for Leadership 184
Rewards of Leadership 184
Reference 185
Index 187