The economic crisis was not just caused by a failure ofregulation or economic policy; it was a story of the failure ofmanagement in a fundamental sense—a deeply flawedapproach to management that encouraged bankers to pursueopportunities without regard for their long-term consequences, andto put their own interests ahead of those of their employers andtheir shareholders.
The revised edition of this best-selling book shows convincinglythat many of today’s major economic problems in the west canbe traced to a failure of management. In this updated editionthe author draws our attention to new examples of failedmanagement, from Rupert Murdoch’s News Corp, and the disasterat BP, to the ongoing problems in financial services companies suchas UBS and RBS. Throughout the book the references andstatistics have been updated, to make this a current, highlyrelevant analysis of the problems besetting modern business and howmanagers need to tackle them.
|Product dimensions:||6.20(w) x 9.00(h) x 0.90(d)|
About the Author
Julian Birkinshaw is Professor and Chair of Strategy andEntrepreneurship at the London Business School. He has PhD and MBAdegrees in Business from the Richard Ivey School of Business,University of Western Ontario, and a BSc (Hons) from the Universityof Durham. He was awarded an Honorary Doctorate by the StockholmSchool of Economics, 2009.Professor Birkinshaw’s main area of expertise is in thestrategy and management of large multinational corporations, and onsuch specific issues as corporate entrepreneurship, innovation,subsidiary-headquarters relationship, knowledge management, networkorganizations, and global customer management. He is the author often other books, including Giant Steps in Management (2007),Inventuring: Why Big Companies Must Think Small (2003),Leadership the Sven-Goran Eriksson Way (2002) andEntrepreneurship in the Global Firm (2001), and over seventyarticles in such journals as Harvard Business Review,Sloan Management Review, Strategy Management Journaland Academy of Management Journal. He is active as aconsultant and executive educator to many large companies,including Rio Tinto, SAP, GSK, ABB, Ericsson, Kone, Petrofac, WPP,Bombardier, Sara Lee, HSBC, Akzo Nobel, Roche, Thyssen Krupp, UBS,PWC, Coloplast, BBC, Unilever and Novo Nordisk.In 1998 the leading British Management magazine ManagementToday profiled Professor Birkinshaw as one of six of the“Next Generation of Management Gurus”. He is regularlyquoted in international media outlets, including CNN, BBC, TheEconomist, the Wall Street Journal, and TheTimes. He speaks regularly at business conferences in the UK,Europe, North America and Australia.Professor Birkinshaw is co-founder with best-selling author GaryHamel of the Management Innovation Lab (MLab), a unique partnershipbetween academia and business that is seeking to accelerate theevolution of management.
Table of Contents
About the Author xvii
Chapter 1 Why Management Failed 1
Chapter 2 What’s Your Management Model? 27
Chapter 3 Coordinating Activities: From Bureaucracy to Emergence53
Chapter 4 Making and Communicating Decisions: From Hierarchy toCollective Wisdom 85
Chapter 5 Setting Objectives: From Alignment to Obliquity119
Chapter 6 Motivating Employees: From Extrinsic to IntrinsicMotivation 145
Chapter 7 Four Models of Management 173
Chapter 8 The Change Agent’s Agenda 205
Chapter 9 The Leader’s Agenda 225
Epilogue Broadening the Debate on Reinventing Management 251