Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners

Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners

by Karen Friedman

Hardcover

$49.00
Eligible for FREE SHIPPING
  • Want it by Thursday, September 27?   Order by 12:00 PM Eastern and choose Expedited Shipping at checkout.

Overview

Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners by Karen Friedman

For business people looking to get results and up their income, this book divulges no-nonsense strategies that can turn anyone into a powerful speaker who can overcome challenges and influence the right listeners.


• Provides hands-on, easy-to-use tools to help anyone improve their business communication skills

• Contains original heartwarming stories, examples, and lessons learned from the author's 20-year career in television news, a run for political office, and advising some of the nation's biggest companies

• Every chapter contains topical session examples, stories, "Coaching Notes," "Quick Fixes," and subject-related quotes

• The index helps readers easily locate specific topics and references to key terms

Product Details

ISBN-13: 9780313385858
Publisher: ABC-CLIO, Incorporated
Publication date: 10/06/2010
Pages: 264
Product dimensions: 6.50(w) x 9.40(h) x 1.30(d)

About the Author

Karen Friedman is a professional communication coach and speaker who serves as president of Karen Friedman Enterprises.

What People are Saying About This

Armando Anido

"Karen is the best in the industry! Smart, experienced and very insighful. Her book is as good as her being there to coach you. A must read for anyone looking to make a difference."

Armando Anido, CEO and President Auxilium Pharmaceuticals, Inc.

Vin Milano

"Karen Friedman gets it -- and she is giving it to all of us with Shut Up and Say Something. Rarely does a book spark so many flashbacks to personal experiences as well as this one does. It is Karen's great insight and experiences that serve as a 'how to' guide on being an outstanding communicator. Great stories with great solutions. A must read for everyone who wants to be the best communicator they can be."

Vin Milano, CEO, ViroPharma

Jack Nicklaus

"Throughout my career, I have enjoyed a wonderful working relationship with the media, but during my work with Karen, I discovered some new and very useful strategies to improve how I communicate in a business situation. Karen is very passionate about her craft and her energy is infectious. I guess she was able to teach an old bear a few new communication tricks."
Jack Nicklaus, Professional Golfer

Ed Rendell

"Communicating well is the key to success in the modern-day world. No one knows how to do it better than Karen Friedman. Her sound advice will revolutionize the way you communicate in public and in business. A tremendous resource that should be required reading."
Ed Rendell, Governor, PA

Pat Croce

"There are no dreams and goals coming true if you can't communicate your vision and mission. Learn from an expert the tricks of the trade to make your words insightful and infectious. And then shut up and smile!"
Pat Croce, best-selling author and serial entrepreneur

Vin Milano

"Karen Friedman gets it -- and she is giving it to all of us with Shut Up and Say Something . Rarely does a book spark so many flashbacks to personal experiences as well as this one does. It is Karen's great insight and experiences that serve as a 'how to' guide on being an outstanding communicator. Great stories with great solutions. A must read for everyone who wants to be the best communicator they can be."
Vin Milano, CEO, ViroPharma

Drew Murphy

" Shut Up and Say Something is a great resource for learning how to communicate effectively in any situation. And Karen Friedman's coaching makes for more powerful and persuasive interviews, every time."
Drew Murphy, NRG Energy Executive Vice President

Armando Anido

"Karen is the best in the industry! Smart, experienced and very insighful. Her book is as good as her being there to coach you. A must read for anyone looking to make a difference."

Armando Anido, CEO and President Auxilium Pharmaceuticals, Inc.

Jeffrey Zaslow

"Karen Friedman has a great gift for explaining how businesspeople need to think, talk, plan, react, hold back, take a breath or reevaluate their efforts. In this engaging book, she distills her decades of experience into a tour-de-force of communications strategies."

Jeffrey Zaslow, Wall Street Journal columnist and co-author of The Last Lecture

Drew Murphy

"Shut Up and Say Something is a great resource for learning how to communicate effectively in any situation. And Karen Friedman's coaching makes for more powerful and persuasive interviews, every time."

Drew Murphy, NRG Energy Executive Vice President

David L. Cohen

"Karen Friedman has given us what's missing in other business communication books. Friedman's years of experience in media, public speaking, and inside corporate meeting rooms leaps off the pages to help readers tap their own talents. Shut Up and Say Something is a truly valuable resource for anyone who has to communicate in the competitive 21st century workplace."
David L. Cohen, Executive Vice President, Comcast Corporation

Vincent T. Donnelly

"Karen taught me how to focus on my audience's perspective and deliver my message in a manner that connects with them. Her coaching approach is practical and effective."
Vincent T. Donnelly, President & Chief Executive Officer, PMA Capital Corporation

Ed Rendell

"Communicating well is the key to success in the modern-day world. No one knows how to do it better than Karen Friedman. Her sound advice will revolutionize the way you communicate in public and in business. A tremendous resource that should be required reading."

Ed Rendell, Governor, PA

Vincent T. Donnelly

"Karen taught me how to focus on my audience's perspective and deliver my message in a manner that connects with them. Her coaching approach is practical and effective."

Vincent T. Donnelly, President & Chief Executive Officer, PMA Capital Corporation

David L. Cohen

"Karen Friedman has given us what's missing in other business communication books. Friedman's years of experience in media, public speaking, and inside corporate meeting rooms leaps off the pages to help readers tap their own talents. Shut Up and Say Something is a truly valuable resource for anyone who has to communicate in the competitive 21st century workplace."

David L. Cohen, Executive Vice President, Comcast Corporation

Pat Croce

"There are no dreams and goals coming true if you can't communicate your vision and mission. Learn from an expert the tricks of the trade to make your words insightful and infectious. And then shut up and smile!"

Pat Croce, best-selling author and serial entrepreneur

Harvey Lamm

"Karen Friedman's book is a must-read for anyone looking to make organizations more responsive to their customers, employees, investors, or suppliers. At Suburu of America, we built an organization and product that treated the customer as king with a product on durability, reliability, and value. As an entrepreneur and a niche marketer, every time we talked, we had to say something that spoke to our mission and marketing philosophy because we had to watch our pennies and the marketplace was full of competitors. The lesson we learned is that if you don't communicate well, you get lost in the noise. Karen Friedman's book makes that point in entertaining, easily read, and memorable stories and anecdotes."
Harvey Lamm, Founder and Former Chairman and CEO, Suburu of America

Harvey Lamm

"Karen Friedman's book is a must-read for anyone looking to make organizations more responsive to their customers, employees, investors, or suppliers. At Suburu of America, we built an organization and product that treated the customer as king with a product on durability, reliability, and value. As an entrepreneur and a niche marketer, every time we talked, we had to say something that spoke to our mission and marketing philosophy because we had to watch our pennies and the marketplace was full of competitors. The lesson we learned is that if you don't communicate well, you get lost in the noise. Karen Friedman's book makes that point in entertaining, easily read, and memorable stories and anecdotes."

Harvey Lamm, Founder and Former Chairman and CEO, Suburu of America

Jack Nicklaus

"Throughout my career, I have enjoyed a wonderful working relationship with the media, but during my work with Karen, I discovered some new and very useful strategies to improve how I communicate in a business situation. Karen is very passionate about her craft and her energy is infectious. I guess she was able to teach an old bear a few new communication tricks."

Jack Nicklaus, Professional Golfer

Jeffrey Zaslow

"Karen Friedman has a great gift for explaining how businesspeople need to think, talk, plan, react, hold back, take a breath or reevaluate their efforts. In this engaging book, she distills her decades of experience into a tour-de-force of communications strategies."
Jeffrey Zaslow, Wall Street Journal columnist and co-author of The Last Lecture

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews