Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust

Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust

Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust

Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust


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Leadership legend and bestselling author Ken Blanchard and trust expert and thought leader Randy Conley present this carefully curated collection of fifty-two essential leadership principles that are easy to implement and practice.

Effective leadership is an influence process where leaders implement everyday, commonsense approaches that help people and organizations thrive. Yet somehow, many of these fundamental principles are still missing from most workplaces. In Simple Truths of Leadership, legendary servant leadership expert Ken Blanchard, whose books have sold millions of copies worldwide, and his colleague Randy Conley, known and recognized for his many years of thought leadership and expertise in the field of trust, share fifty-two Simple Truths about leadership that will help leaders everywhere make commonsense leadership common practice.

Readers will discover profound, memorable, and in some cases counterintuitive leadership wisdom such as
  • Who should make the first move to extend trust
  • What role a successful apology plays in building trust
  • When to use different strokes (leadership styles) for different folks—and for the same folks
  • Where the most important part of leadership happens
  • How to create autonomy through boundaries
  • Why the key to developing people is catching them doing something right

  • A fun, easy read that will make a positive difference in leadership and organizational success, Simple Truths of Leadership will show readers how to incorporate simple but essential practices into their leadership style, build trust through servant leadership, and enhance their own lives and the lives of everyone around them.

    Product Details

    ISBN-13: 9781523000623
    Publisher: Berrett-Koehler Publishers
    Publication date: 02/01/2022
    Pages: 176
    Sales rank: 258,922
    Product dimensions: 5.50(w) x 8.60(h) x 0.70(d)

    About the Author

    Ken Blanchard is cofounder of The Ken Blanchard Companies, a leading international training and consulting firm. He is coauthor of more than sixty-five books, including the iconic The One Minute Manager, with combined sales of over 23 million copies in forty-seven languages. In 2005, he was inducted into Amazon’s Hall of Fame as one of the top twenty-five bestselling authors of all time.

    Randy Conley is vice president of global professional services for The Ken Blanchard Companies and coauthor of Blanchard’s Building Trust training program. named him a Top 100 Leadership Speaker. Conley is a contributing author of three books, including Leading at a Higher Level with Ken Blanchard. Conley’s award-winning blog, Leading with Trust, has influenced over 4 million viewers since its inception in 2012.

    Table of Contents

    Introduction: Simple Truths 1

    Part 1 Servant Leadership 5

    The Essence of Servant Leadership 7

    1 Servant leadership is the best way to achieve both great results and great relationships. 8

    2 Every great organization has a compelling vision. 10

    3 Servant leaders turn the traditional pyramid upside down. 12

    Secrets of the One Minute Manager 15

    4 All good performance starts with clear goals. 16

    5 The key to developing people is to catch them doing something right. 18

    6 Praise progress! 20

    7 When people are off track, don't reprimand them-redirect them. 22

    8 The best minute servant leaders spend is the one they invest in people. 24

    A Situational Approach to Servant Leadership 27

    9 Effective servant leaders realize they have to use different strokes for different folks. 28

    10 Effective servant leaders don't just use different strokes for different folks, they also use different strokes for the same folks. 30

    Create a Motivating Environment 33

    11 Profit is the applause you get for creating a motivating environment for your people so they will take good care of your customers. 34

    12 Create autonomy through boundaries. 36

    13 You get from people what you expect. 38

    14 The best use of power is in service to others. 40

    15 Never assume you know what motivates a person. 42

    Characteristics of Servant Leaders 45

    16 People with humility don t think less of themselves, they just think of themselves less. 46

    17 It's okay to toot your own horn. 48

    18 Don't work harder; work smarter. 50

    19 "No one of us is as smart as all of us." Eunice Parisi-Carew Don Carew 52

    20 Love is the answer. What is the question? 54

    What Servant Leaders Need to Know 57

    21 Servant leaders don't command people to obey; they invite people to follow. 58

    22 People who plan the battle rarely battle the plan. 60

    23 Servant leaders love feedback. 62

    24 People who produce good results feel good about themselves. 64

    25 "It's not about you." Rick Warren 66

    26 Great leaders SERVE. 68

    Part 2 Building Trust 71

    Trust in Leadership 73

    27 Leadership begins with trust. 74

    28 Building trust is a skill that can be learned and developed. 76

    29 "Self-trust is the first secret of success." Ralph Waldo Emerson 78

    30 Someone must make the first move to extend trust. Leaders go first. 80

    31 "People admire your strengths, but they respect your honesty regarding your vulnerability." Colleen Barrett 82

    Trust in Relationships 85

    32 There's no trust without us. 86

    33 Fear is the enemy of trust. 88

    34 A relationship with no trust is like a cell phone with no service or internet-all you can do is play games. 90

    35 People don't care how much you know until they know how much you care. 92

    36 "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." Maya Angelou 94

    Characteristics of Trusted Leaders 97

    37 "Your actions speak so loudly I cannot hear what you are saying."-Anonymous 98

    38 Tell the truth. Always. It's that simple. 100

    39 Don't ever make a promise you can't keep. 102

    40 "There's nothing so unequal as the equal treatment of unequals."-Anonymous 104

    41 #Trust is always trending. Doing the right thing never goes out of style. 106

    42 True servant leaders admit their mistakes. 108

    43 Since we were given two ears and one mouth, we should listen more than we speak. 110

    Trust and Control 113

    44 The most important part of leadership is what happens when you're not there. 114

    45 The opposite of trust is not distrust-its control. 116

    46 People don't resist change; they resist being controlled. 118

    47 People without accurate information cannot act responsibly, but people with accurate information are compelled to act responsibly. 120

    Restoring Broken Trust 123

    48 Building trust is a journey, not a destination. 124

    49 A successful apology is essential in rebuilding trust. 126

    50 Apologizing is not necessarily an admission of guilt, but it is an admission of responsibility. 128

    51 Choosing not to forgive someone is like taking poison and waiting for the other person to die. 130

    52 Forgiveness is letting go of all hope for a better past. 132

    Making Common Sense Common Practice in Your Leadership and Life 135

    Simple Truths of Leadership Discussion Guide 139

    Works Cited 145

    Acknowledgments 147

    Index 149

    Services Available 157

    Join Us Online 159

    About the Authors 161

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