So Smart But...: How Intelligent People Lose Credibility - and How They Can Get it Back

by Allen N. Weiner, Don Robert (Foreword by)

Overview

This fascinating book demonstrates that to be a good communicator and therefore an effective manager, a person must have five qualities in order to be viewed as totally credible–competence, character, composure, sociability, and extroversion. While some executives seem to possess all these qualities and be born with savvy communication skills, Weiner shows how anyone can find ways to make measurable improvements in how they present themselves that will enhance their credibility.

Product Details

ISBN-13:	9780787985745
Publisher:	Wiley
Publication date:	10/27/2006
Pages:	224
Product dimensions:	6.30(w) x 9.30(h) x 0.88(d)

About the Author

Allen N. Weiner, Ph.D, is managing director of Communication Development Associates (CDA), a leading corporate training and executive development firm in Southern California. Working directly with C-level management, CDA includes clients such as Amgen Pharmaceuticals, Experian, First American, Ameriquest, Symantec, and ConocoPhillips. He leads approximately 200 seminars every year.

Read an Excerpt

Click to read or download

Table of Contents

Foreword vii
Don Robert

Introduction xi

1. The Look and Sound of Credibility 1

2. So Smart, But Can’t Tailor the Message to the Audience 13

3. So Smart, But Doesn’t Get It 33

4. So Smart, But Sounds Like She Lacks Executive Presence 49

5. So Smart, But Looks Like He Lacks Executive Presence 73

6. So Smart, But Thinks He Knows It All 89

7. So Smart, But Isn’t a People Person 109

8. So Smart, But Lacks Energy and Passion and Drive 121

9. So Smart, But Has It Out for Some People: How Management Styles Can Cause Compliance Issues 127
with Lloyd Loomis

10. Assessing Your Own Credibility: www.essessnet.com 141

11. Sixteen Mind-Sets: And Five Seminars You Shouldn’t Take 147

12. Parting Thoughts 175

Appendix A: Essessnet Question Sets 177

Appendix B: The Test for Machiavellianism 191

References 193

Acknowledgments 195

The Author 199