starred review Kirkus Reviews
"Astute. . . . Brilliant. . . . In the wireless 21st-century world, espionage, sabotage, and brainwashing are no longer the province of government agencies; nearly anyone with an internet connection can do it. Disturbing but superbly insightful."
From the Publisher
Longlisted for the Airey Neave Book Prize, Airey Neave Trust
"Zegart provides not just a sweeping history of the U.S. intelligence community but also nuggets that help place events in a new context. . . . A perfect primer for anyone trying to understand how the intelligence community is meeting the challenges of the digital age."—-Dina Temple-Raston, Washington Post
"A lucid and sobering account of how digital and other technological breakthroughs are ‘generating new uncertainties and empowering new adversaries’ for the United States at a time when its intelligence agencies are uniquely stressed. . . . Zegart offers no easy solutions but warns that the world of cyberwarfare requires both a ‘paradigm shift’ and ‘mobilization in milliseconds.’ In the new world, national security must take precedence over intelligence gathering, enabling decision makers to respond forcefully and quickly to cyberattacks. The divide between Washington and tech giants must be bridged or a day of reckoning will surely come."—-Harvey Klehr, Wall Street Journal
The Economist
"In Spies, Lies, and Algorithms, Amy Zegart of Stanford University looks at how technology is transforming cloak-and-dagger work."
Choice
"This book cements Zegart's reputation as a leading historian and analyst of American foreign intelligence. . . . Highly recommended."
Kirkus Reviews
★ 2021-10-20
Books on American intelligence rarely bring cheerful news. This expert account is no exception, but it’s particularly astute.
A contributing writer at the Atlantic, senior fellow at the Hoover Institution, and author of Spying Blind: The CIA, the FBI, and the Origins of 9/11, Zegart reports that the digital age has made intelligence gathering vastly more difficult. Agencies once concentrated on foreign governments and terrorists. “Today,” writes the author, “they also have to understand American tech giants—and how malign actors can use our own inventions against us.” The National Security Agency, the traditional big data behemoth, faces competition from Google, Facebook, Apple, and Amazon, and Twitter and Facebook have become disinformation highways. Zegart warns that Americans get most of their ideas on intelligence agencies from the movies: Torture always works. Heroes break the law, ignore ethics, and act without mercy against America’s enemies. The author recounts triumphs and debacles but mostly delivers a splendid education in psychology and political science as she explains the role, operation, and limitations of intelligence. Intelligence organizations provide information, never policy, which is politicians’ responsibility, and bad things happen when they forget this. All services gather data, which becomes intelligence only when it is analyzed and used to make predictions. Unfortunately, intelligence predictions are too often wrong, for reasons the author explains in a brilliant section, “The Seven Deadly Biases,” which should be taught in schools along with multiplication tables. According to confirmation bias, humans (not excluding analysts) readily accept facts that confirm what they believe and reject those that contradict it. Readers who assume that catching spies and covert action are straightforward and that Congress keeps an eye on our intelligence services will learn the error of their ways. Zegart’s conclusion offers further unsettling news: In the wireless 21st-century world, espionage, sabotage, and brainwashing are no longer the province of government agencies; nearly anyone with an internet connection can do it.
Disturbing but superbly insightful.
