Strategic Hotel Management & Training Manual

by A Dahir

Overview

Complete Hotel Training Manual for all its departments of how to increase hotel's Occupancy and Revenue, at same time to Reduce hotel Expenses and Maintain Guest and Hotel Employee Satisfaction

Product Details

ISBN-13:	9789141959514
Publisher:	Feysal Dahir
Publication date:	06/05/2020
Pages:	234
Product dimensions:	8.50(w) x 11.00(h) x 0.49(d)

About the Author

The Author of this book is Feysal Dahir who has been working more than 19 years in the Hospitality and Tourism Industry around the Capitol Washington D.C Metropolitan area, especially in Northern Virginia (Mclean Hilton Tysons Corner, Tysons Corner Marriott , Best Western (West Park, Mclean) , Double Tree Alexandria, Comfort Inn Landmark Alexandria, Hampton Inn by Hilton, Springfield, Wingate by Wyndham, Springfield) - in a different capacity levels from Front Office, N. Audit, Senior Accountant ( Income Auditor and Account Receivable at Marriott), as well as Asst. Gen. Manager, with a background in Computer Technology environmental sustainability programs including knowledge of Hotels Going Green, With conservation of Energy, Water Conservation and of course recycling.
Education background - B.Sc. Computer Info Sys & minor in Accounting; Master of Business Administration - MBA & Minor in Project Management, also:
- Certified Energy Auditor (CEA to be), as well as
- Certified OSHA Trainer
- Certified OSHA Bloodborne Pathogens. Finally, started teaching a Hospitality and Tourism Certification School in Washington DC and Wrote three training Manuals about: how hotels Go Green, save their bottom line and our Environment too, as well as Strategic Hotel Management and Training Manual” - 1st Edition: (This Manual is all about how to increase your hotel Occupancy, Revenue and
Reduce hotel Expenses and Maintain Guest and Hotel
Employee Satisfaction).