Success Through Diversity: Why the Most Inclusive Companies Will Win

by Carol Fulp, Deval Patrick (Foreword by)

Overview

Explores how investing in a racially and ethnically diverse workforce will help make contemporary businesses more dynamic, powerful, and profitable

In our fast-changing demographic landscape, companies that proactively embrace diversity in all areas of their operations will be best poised to thrive. Renowned business leader and visionary Carol Fulp explores staffing trends in the US and provides a blueprint for what businesses must do to maintain their competitiveness and customer base, including hiring in new ways, aligning managers around diversity, providing new kinds of leadership development, and engaging employees to embrace differences. Using detailed case histories of corporate cultures such as the NFL, Eastern Bank, John Hancock, Hallmark Health, and PepsiCo, as well as her own experiences in the workplace and in advising companies on diversity practice, Fulp demonstrates how people of different races and ethnicities represent an essential asset to contemporary companies and organizations.

Product Details

ISBN-13:	9780807039854
Publisher:	Beacon Press
Publication date:	09/03/2019
Edition description:	Reprint
Pages:	232
Product dimensions:	5.90(w) x 8.90(h) x 0.70(d)

About the Author

Carol Fulp is president and CEO of the Partnership, New England’s premier organization dedicated to enhancing competitiveness by attracting, developing, and retaining multicultural professionals. Prior to joining The Partnership, Inc., she held executive roles at John Hancock Financial, WCVB (the ABC-TV Boston affiliate), and the Gillette Company. In 2010, President Obama appointed Fulp as a US representative to the sixty-fifth session of the UN’s General Assembly. She lives with her husband, C. Bernard (“Bernie”) Fulp, in Boston.

Table of Contents

Foreword by Deval Patrick
Introduction

CHAPTER 1
From “Nice to Have” to “Do or Die”

CHAPTER 2
Recruiting Like Rooney

CHAPTER 3
Building a Better Board—and a Larger, More Vibrant Organization

CHAPTER 4
Connecting with Community at John Hancock

CHAPTER 5
Marketing Outside the Box

CHAPTER 6
Innovating a More Colorful Company

CHAPTER 7
Supplying for Success

CHAPTER 8
A New Age of Business Ethics

Epilogue
Acknowledgments
Notes
Index
About the Author

Editorial Reviews

Business leaders and those in education will find these stories inspirational and will learn tactics they can apply in their lives.”
—Booklist

“Convincing and sorely needed work . . . Fulp’s book gives businesspeople the tools they need to prepare for an ever more ethnically and racially diverse society.”
—Publishers Weekly

“Success Through Diversity‎ is an eloquent and persuasive argument for tapping the power of difference to stimulate creativity and innovation. Carol Fulp’s compelling stories of individuals and companies give a human face to the statistics about diversity of thought and higher performance. This timely book will help leaders of all kinds envision and implement positive workplaces for the future.”
—Rosabeth Moss Kanter, Harvard Business School professor and best-selling author of Confidence, SuperCorp, The Change Masters, and Men and Women of the Corporation

“Diversity matters! Carol Fulp tells you both why & how to achieve it.”
—Karen Kaplan, chairman & CEO of Hill Holliday Group

“Carol Fulp brings her considerable experience to bear in this thoughtful analysis and blueprint for creating truly diverse, inclusive, and effective communities, be they workplaces or learning environments.”
—Paula A. Johnson, president of Wellesley College

“Required reading for learning how diversity can promote not just business success but civic responsibility as well. Carol Fulp points the way with a win-win blueprint for corporate executives, public sector officials, and, most importantly, every citizen.”
—Kenneth R. Feinberg, former administrator of the September 11th Victim Compensation Fund

“A book with a lot to teach us about how to build successful workplaces and organizational communities: required reading in my book.”
—David A. Thomas, president of Morehouse College

“This is the one book every CEO needs to read to understand what diversity offers them.”
—Corey Thomas, CEO of Rapid7

“While corporate greed and malfeasance may dominate the news headlines, this book reminds us that our most admired companies harness the power of difference to create innovative, vibrant, and dynamic organizations. [This book] tells how we can do well by doing right.”
—Deval Patrick, from the Foreword

From the Publisher

08/13/2018
Racially homogenous organizations aren’t just bad for society—they’re terrible for the bottom line, argues Fulp, president and CEO of the Partnership, a search and leadership development organization, in this convincing and sorely needed work. It’s long been understood that a diverse network is valuable for individual career advancement, but Fulp observes that it’s also valuable for companies, citing a McKinsey study showing companies with the most diverse boards averaged returns on equity over 50% higher than companies with the least. She shares stories from her own career and highly publicized instances of companies getting it right or badly wrong—in the former case, how Lyft won away some of Uber’s clientele by publicly prioritizing minorities affected by the Trump administration’s travel ban over its own profit. Focusing on change at the top, mainly board and leadership diversification, Fulp notes that consumer expectations have changed, with Americans increasingly interested in company ethics and values. Bolstered with clear steps and advice for companies seeking to be better global citizens—ensuring, for example, that their ads don’t show only white people—Fulp’s book gives businesspeople the tools they need to prepare for an ever more ethnically and racially diverse society. (Oct.)

Publishers Weekly