ISBN-10:
0071805125
ISBN-13:
9780071805124
Pub. Date:
03/07/2014
Publisher:
McGraw-Hill Professional Publishing
Supply Chain Management Demystified / Edition 1

Supply Chain Management Demystified / Edition 1

by John M. McKeller

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Product Details

ISBN-13: 9780071805124
Publisher: McGraw-Hill Professional Publishing
Publication date: 03/07/2014
Series: Demystified Series
Pages: 272
Sales rank: 640,573
Product dimensions: 8.90(w) x 7.30(h) x 0.20(d)

About the Author

John M. McKeller is director of the supply chain management programs in the executive education unit of the Wisconsin School of Business, as well as a senior lecturer in the school's Grainger Center for Supply Chain Management. His many years of experience in the supply chain management field included positions with Ralston Purina Company, General Dynamics-Convair, and Eli Lilly and Company. A graduate of San Diego State University, John also holds an MBA from Pepperdine University and a DBA in marketing management from the United States International University.

Table of Contents

Preface xi

Acknowledgments xiii

Chapter 1 Basic Supply Chain Management Concepts 1

Supply Chain and Supply Chain Management 2

Supply Chain Networks 4

Demand Chains and Value Chains 6

Service Supply Chains 11

The Importance of Supply Chain Management 14

Summary 19

Quiz 20

Chapter 2 Supply Chain Collaboration 23

What Is Collaboration? 24

Supply Chain Members 26

Marketing 26

Supply Management 28

Supply Chain Collaboration 38

External Collaboration 43

Factors That Influence Collaboration 44

Summary 46

Quiz 47

Chapter 3 Supply Chain Strategies and Planning 49

Levels of Decision Making 50

Decision-Making Tools and Techniques 51

Supply Chain Strategy 57

Issues of Strategic Importance 59

Sustaining a Competitive Advantage 62

Strategic Sourcing 63

Analysis Of Organizational Spending 64

Develop Strategies for Each Category 66

Characteristics of Integrated Supply Management 68

Summary 68

Quiz 70

Chapter 4 Sourcing and Supply Management 73

Supplier Management 74

Negotiation and Contracting 84

Cost Control 90

Innovation and New Product Development 93

Summary 95

Quiz 96

Chapter 5 Manufacturing and Production 99

Understanding Basic Manufacturing Techniques 100

Manufacturers and Producers 100

Manufacturing and Production Methods 102

Types of Operations 103

Techniques for Process Improvement 107

Design for Supply Chain Management 110

Summary 112

Quiz 114

Chapter 6 Logistics 117

The Basic Function of Logistics 118

Considerations for Logistics Strategy 118

Primary Logistics Activities 120

Reverse Logistics 131

Summary 132

Quiz 133

Chapter 7 Supply Chain Risks 137

Necessity for Risk Management 138

Risk Defined 138

Supply Chain Risk Management Process 139

Steps in a Supply Chain Risk Management Process 140

Identify Sources of Risk 142

Assess and Categorize Risks 147

Components of Supply Chain Risk Management 150

Implement and Monitor 151

Examples of Supply Chain Events and Consequences 153

Summary 158

Quiz 159

Chapter 8 Supply Chain Performance Metrics 161

The Importance of Performance Metrics 162

Measures, Metrics, and KPIs 163

Performance Targets 165

Characteristics of a Good Metric 168

Supplier Performance Metrics 170

Supply Chain Performance Metrics 171

Essential Characteristics of Supply Chain Metrics 172

Take Action 174

Impediments to Integrated Supply Chain Metrics 175

Technology as a Facilitator 176

Enhancing the Value of Supply Chain Performance Metrics 176

Summary 177

Quiz 179

Chapter 9 Corporate Social Responsibility 181

CSR Background 182

Sustainability 184

Primary CSR Obligations 186

Perspectives for and against CSR 188

Customers and CSR 192

CSR in Supply Chain Management 193

Summary 197

Quiz 198

Chapter 10 The Future of Supply Chain Management 201

Rethinking Supply Chain Management 202

Globalization 202

The Transformation of Supply Management 203

Past Perspectives on Challenges Ahead 205

Perspectives on the Future of SCM 206

Opportunities for the Future 209

Quiz 210

Final Exam 211

Answers to Quizzes and Final Exam 225

Appendix: Additional Case Studies 227

Suggested Additional Reading and Information Resources 233

Index 237

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