Table of Contents
Introduction 1
Part 1: Getting Started with Supply Chain Management 5
Chapter 1: The Growing Demand for Supply Chain Management 7
Chapter 2: Seeing Supply Chains from Different Perspectives 19
Chapter 3: Evaluating Your Supply Chain Strategy 31
Part 2: Managing Supply Chain Processes 47
Chapter 4: Connecting Supply Chain Processes 49
Chapter 5: Planning the Supply Chain 57
Chapter 6: Sourcing, Purchasing, and Procurement 69
Chapter 7: Making Your Products or Services 87
Chapter 8: Delivering Your Products or Services 105
Chapter 9: Managing Product Returns and Reverse Supply Chains 131
Chapter 10: Enabling Your Supply Chain 139
Part 3: Using Technology to Manage Supply Chains 157
Chapter 11: Selecting Supply Chain Software 159
Chapter 12: Integrating Advanced Manufacturing into Your Supply Chain 181
Chapter 13: Managing Digital Transformation in Supply Chains 193
Chapter 14: Adopting Supply Chain Metrics 209
Chapter 15: Building Supply Chain Analytics 225
Part 4: Driving Value with Supply Chain Management 243
Chapter 16: Improving Your Supply Chain Processes 245
Chapter 17: Optimizing Your Supply Chain 265
Chapter 18: Improving Supply Chain Resilience 283
Chapter 19: Boosting Supply Chain Sustainability 299
Part 5: Building Your Supply Chain Management Career 311
Chapter 20: Selecting a Supply Chain Career 313
Chapter 21: Pursuing Supply Chain Education 329
Part 6: The Part of Tens 349
Chapter 22: Ten Questions to Ask about Your Supply Chain 351
Index 359