Taking Charge Of Change: Ten Principles For Managing People And Performance

by Douglas K Smith

Overview

Cooking up great ideas of how things ought to be is easy. Getting things to actually change is hard, especially in large, complex organizations. The meeting about ”the new vision” goes over fine, then everyone drifts back to his or her office and nothing changes. This book provides the diagnostic tools managers need to assess their particular needs for change, and then the tool kit required to implement the changes one wants to see.

Product Details

ISBN-13:	9780201916041
Publisher:	Basic Books
Publication date:	04/17/1997
Edition description:	Revised ed.
Pages:	336
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Douglas K. Smith is a private consultant who has worked with such corporations as AmEx, Duracell, IBM, and Nabisco. Along with The Wisdom of Teams, his books include Fumbling the Future: How Xerox Invented Then Ignored the First Personal Computer. He holds a B.A. from Yale and a J.D. from Harvard. He lives in Millbrook, New York.

Table of Contents

Acknowledgments                                    xiIntroduction                                       1 PART 1:  PRINCIPLES                                17   1  Getting Through the Period of Change          17   2  Enlisting People to Perform and Change:       46   Managing Through Reluctance   3  Performance Results: Managing the Link        74   Between Purpose and Change   4  Leadership: The Courage to Live the Change    100 PART 2: STRATEGIES                                 129   5  Existing Employees, New Behaviors: Do You     129   Face This Challenge?   6  Getting Beyond Decisions and Awareness to     153   Performance and Change   7  Exchange, Mutuality, and Coordination         174   8  Shaping and Improvising Strategies That       200   Work PART 3:  VISIONS                                   229   9  Energy and Meaningful Language: The How       229   Part of Vision   10  Reconnecting Organization Designs to         258   People, Performance, and Work   11  Personalizing Your Vision of Change          283 Notes                                              302 Index                                              305