Talk at Work: Interaction in Institutional Settings / Edition 1

by Paul Drew, John Heritage

Overview

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

Product Details

ISBN-13:	9780521376334
Publisher:	Cambridge University Press
Publication date:	02/11/1993
Series:	Studies in Interactional Sociolinguistics , #8
Edition description:	New Edition
Pages:	596
Product dimensions:	5.51(w) x 8.54(h) x 1.38(d)

Table of Contents

Part I. Theoretical orientations: Part II. The activities of questioners: Part III. The activities of answerers: Part IV. The interplay between questioning and answering.