Thank God It's Monday: How to Create a Workplace You and Your Customers Love

Thank God It's Monday: How to Create a Workplace You and Your Customers Love

by Roxanne Emmerich
Thank God It's Monday: How to Create a Workplace You and Your Customers Love

Thank God It's Monday: How to Create a Workplace You and Your Customers Love

by Roxanne Emmerich

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Overview

TODAY'S #1 SECRET to PROFITABILITY and PERFORMANCE

Whether you're on the front line, in an office, or running the show, Thank God It's Monday will show you how to:

  • Replace dysfunctional behaviors with passion and creativity
  • Overcome setbacks with a "bring it on" attitude
  • Breathe results-generating life into your vision and values
  • Think big and make big things happen
  • Help every team member align to profit every day

"I love this book! Roxanne Emmerich's ability to transform organizations is nothing short of miraculous. She´s the real deal. Every employer should have this book for every employee AND any person who wants to be happy at work needs to buy it for themselves."

Jack Canfield, author of The Success Principles and coauthor of the Chicken Soup for the Soul(R) series

"Thank God Roxanne is willing to share her special mix of motivation and proven methods to supercharge your workplace. Readers will move from 'Thank God It's Monday' to 'I Wish Every Day Could Be Monday.'"

Harvey McKay, author of the New York Times #1 bestseller Swim With the Sharks Without Being Eaten Alive

"Read Thank God It's Monday! And let Roxanne Emmerich's engaging stories and inspiring ideas help you create passion in your organization. The words 'love' and 'work' can be used in the same sentence!"

Ken Blanchard, coauthor of The One Minute Manager(R) and author of Leading at a Higher Level


Product Details

ISBN-13: 9781890965105
Publisher: Leadership Avenue Press LLC
Publication date: 07/01/2020
Pages: 188
Sales rank: 483,239
Product dimensions: 5.50(w) x 8.50(h) x 0.40(d)

About the Author

Nobody has helped more banks reach the top 5 percent of performance and stay there than Roxanne Emmerich and her team. She is chair of the Institute for Extraordinary Banking-home of the Banky(TM)-CEO of The Emmerich Group, and the New York Times and international bestselling author of Thank God It's Monday!(R) How to Create a Workplace You and Your Customers Love as well as a handful of books that have shaped the banking industry.

Table of Contents

Introduction.....................................................................1

PART I: A Problem... or an Opportunity

chapter one

"Thank God It's Monday"..................................................5

chapter two

There Really ARE Good Places to Work...............................9

chapter three

But I've Got a Business to Run..........................................15

chapter four

Who Can Take Action? Everyone!.....................................23

PART II: Rock Your World: Initiating Change

chapter five

Shifting a Company's Gears:

The Unreasonable Premise...............................................29

chapter six

Tales from the Trenches:

Front-Line Workers Who Can Think Big............................37

chapter seven

Vision It Possible............................................................45

chapter eight

Commit to Your Commitments.........................................53

chapter nine

Have Yourself a Kick-Butt Kick-Off...................................59

chapter ten

Hooplas & High Fives & Cheerleading:

The Everyday Celebration.................................................67

chapter eleven

Hooplas & High Fives & Cheerleading:

The Ongoing Everyday Celebration...................................71

chapter twelve

Measure Everything!........................................................77

PART III: The "How To" Toolbox for Making Any

Workplace Better

chapter thirteen

Get a Brand New Attitude................................................87

chapter fourteen

Enthusiasm: Light That Fire in Your Belly..........................95

chapter fifteen

Life Balance:Show Up Fully No Matter Where You Are.......99

chapter sixteen

Values as Your True North.............................................. 107

chapter seventeen

Bravely Go Beyond the Job Description........................... 111

chapter eighteen

Giving: Ignited Spirits Through Profound Service............ 115

PART IV: Obstacles... or Minor Speed Bumps? Clear the

Road Blocks and Saboteurs: Ground Rules to

Keep Dark Moments in the Past from Poisoning

the Glorious Future

chapter nineteen

What We Have Here Is a Failure

to Communicate... Clearly.............................................. 125

chapter twenty

Vanish the Energy Vampires........................................... 131

chapter twenty-one

Bust the Baditudes........................................................ 137

chapter twenty-two

Better Off Somewhere Else?

Get On the Happy Bus... or Get Off the Bus...................... 143

chapter twenty-three

Gossip:The Hurt That Never Heals.................................. 147

chapter twenty-four

Understanding Perspective:

Always Being Right Can Be Wrong.................................. 151

chapter twenty-five

Clean Up Your Messes and Mistakes: Restore Trust........... 155

epilogue

One Last Thing.............................................................. 159

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