The 10 Keys Of Effective Supervision: Building Healthy Organizational Cultures through Servant Leadership

by Rick Pierce, Jim Rowell

Overview

UNLOCK YOUR ORGANIZATION’S POTENTIAL AND IMPROVE PRODUCTIVITY
“I hate my boss.” Most employees have said or felt something like this at some point in their working lives. Many have resigned as a result, costing their employers untold amounts of money. With The 10 Keys of Effective Supervision, Rick Pierce and Jim Rowell hope to reverse that trend. The authors examine the following 10 Keys chapter by chapter: Supporting Growth Uniting Your Team Praising Others Expecting Excellence Requiring Accountability Valuing What You Believe Instilling Independence Sharing Continuously Optimizing Ownership Realigning Your Efforts
The bottom line is productivity. Organizations exist to get things done. The objective is growth. If organizations are to thrive, they need the right kind of employees and the right kind of supervisors to lead them.
About Rising Sun Consultants: Rising Sun Consultants is a management-consulting firm based in Harrisburg, Pennsylvania, which uses a holistic approach to servant leadership. Using a unique questioning style, Rising Sun Consultants helps clients improve productivity by focusing on the growth and development of their people.
“It is our goal to serve organizations in creating, developing, and maintaining a culture which inspires and motivates people to reach new horizons—both personally and professionally.”
www.risingsunconsultants.com

Product Details

ISBN-13:	9781599328287
Publisher:	Advantage Media Group, Inc.
Publication date:	04/25/2017
Edition description:	New Edition
Pages:	160
Product dimensions:	6.10(w) x 9.00(h) x 0.70(d)

About the Author

RICK PIERCE is cofounder and senior consultant for Rising Sun Consultants, LLC, as well as an Associate Professor at the Pennsylvania State University. Rick has extensive leadership experience in both the nonprofit and for-profit fields. He has owned his own small business, served on several major boards, and also served on the senior leadership team for one of the nation’s largest nonprofit organizations.

An award-winning teacher and motivational speaker, Rick holds a BS in psychology from Monmouth College, an MS in counseling from the Pennsylvania State University, and a PhD from Texas Tech University in counseling psychology. Rick has over thirty years of professional experience providing psychological and business-based assessments on both an individual and group basis.

Rick is a family man with three grown children and lives in central Pennsylvania with his wife, Jayne, of more than thirty-five years.

JIM ROWELL is the CEO and cofounder of Rising Sun Consultants, LLC, where he assists clients in building the well-being of their organizational cultures. He worked for more than twenty-five years in the corporate world as a professional trainer, supervisor, and director before turninghis knowledge to the world of leadership fitness.

Jim works with executives, leaders, supervisors, and their teams to increase productivity; retain and recharge team members and processes for the benefit of company stakeholders; and prime their organizations for physical, client, and/or revenue growth. Jim holds a BA in secondary education and mathematics and an MS in education, both from Potsdam State College in New York.

Jim lives in central Pennsylvania with his wife, Diane, of more than twenty-five years and their four children.

Table of Contents

Foreword ix

Acknowledgments xiii

A Word from the Authors xv

Introduction A Servant's Heart 1

Chapter 1 Supporting Growth 15

Chapter 2 Uniting Your Team 23

Chapter 3 Praising Others 37

Chapter 4 Expecting Excellence 45

Chapter 5 Requiring Accountability 55

Chapter 6 Valuing What You Believe 69

Chapter 7 Instilling Independence 79

Chapter 8 Sharing Continuously 93

Chapter 9 Optimizing Ownership 105

Chapter 10 Realigning Your Efforts 121

Conclusion A Developmental Approach 135