The Active Manager's Tool Kit / Edition 1

by Mel Silberman

Overview

Dozens of customizable performance improvement tools

Mel Silberman's bestselling books on ""Active Training"" have sold more than 68,000 copies. In The Active Manager's Tool Kit, Silberman takes his trademarked approach to ""Active Training"" and applies it to ""Active Managing."" Instead of telling employees what to do and sitting back to wait for results, ""active managers"" conduct team building, motivate, coach, and guide their direct reports to be self-directing, accountable, and team oriented.

The Active Manager's Tool Kit is full of work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. These include reproducible job aids for employees, performance improvement activities that managers can use to train their own teams, and questionnaires that help both manager and employees assess how well they are doing. The tools in this book enable the ""active manager"" to coach and lead effectively.

Product Details

ISBN-13:	9780071409452
Publisher:	McGraw-Hill Companies, The
Publication date:	01/28/2003
Pages:	304
Sales rank:	719,766
Product dimensions:	7.38(w) x 9.14(h) x 0.93(d)

Table of Contents

	Introducing: The Active Manager's Tool Kit	ix
Part I	Reproducible Tools for Assessing and Developing Your Leadership Skills
1.	How High Is Your People Quotient (PQ)?	3
2.	How Do You Rate as a Leader?	7
3.	How Do You Empower Your Employees?	15
4.	What Is Your Leadership Style?	25
5.	Motivating Others	35
6.	Improving Your Communications	40
7.	Ten Steps to Become an Effective Manager	45
8.	Building Organizational Trust	51
9.	A Case Study of an Attempt at Empowerment	54
Part II	Reproducible Tools for Coaching and Managing Employee Performance
10.	What Are Your Coaching Strengths?	61
11.	How Do You Compare with the People You Find Difficult?	75
12.	Are You a Love 'Em or Lose 'Em Manager?	79
13.	Do You Support Star Performance?	82
14.	Moving from Boss to Coach	87
15.	Improving Morale and Enhancing Productivity	93
16.	Designing and Implementing an Effective Performance Management Program	98
17.	Developing Active Listening Skills among Your Employees	107
18.	Seeing through Another's Eyes	114
19.	Managing Real Time	117
Part III	Reproducible Tools for Building Collaboration and Teamwork
20.	What Does Your Team Need to Improve?	127
21.	Who's On Your Team?	133
22.	Is Your Team Functioning on All Cylinders?	140
23.	Aligning Your Team	145
24.	Clarifying Team Roles and Responsibilities	158
25.	Building Distance Teams	172
26.	Becoming a Team Player	180
27.	Solving a Team Puzzle	195
28.	Getting to Know Your Teammates	202
29.	A Game of Team Trust	208
Part IV	Reproducible Tools for Facilitating Planning and Problem Solving
30.	How Can You Manage Projects More Effectively?	221
31.	Ten Hats Meeting Members Can Wear	234
32.	Handling the Process Dimension of Meetings	236
33.	Using the "Nominal Group Process" to Solve Problems	245
34.	Improving Problem Solving in Meetings	250
35.	Bettering the Quality of Group Discussion	260
36.	Breaking Stalemates in Groups	265
37.	Promoting the Value of "Yes"	268
38.	Starting a Planning Process Strategically	271
Part V	Reproducible Tools for Leading Change
39.	How Ready Are Your People for Change?	285
40.	Is Your Organization Ready for Change?	288
41.	Coaching Employees through Change	293
42.	Seeking Employee Opinion	301
43.	Initiating and Managing Change	315
44.	Understanding Change through Other People's Eyes	325
45.	Discussing Change and Innovation	330