Table of Contents
— ABOUT ZHU GE LIANG
— CRISIS MANAGEMENT
Decision Making
Strategic Planning
— ZHU GE LIANG’S ART OF CRISIS MANAGEMENT
The Authority of the Military Leadership
(1) Aggressive, ambitions, self-disciplined executive
(2) Non-risk taker, obedient, somewhat paranoid executive
(3) The lazy, disinterested, self-entertaining, and self-gratifying executive
Chasing Evils
Knowing People
Types of Generals
Capacities of Commanders
Decadence in Generals
Loyalty in Generals
Skills of Generals
Arrogance of Generals
Military Preparedness
Training
Corruption
Loyal Hearts
Formation of Opportunity
Good Generalship
Discerning Bases
Victory and Defeat
Using Authority
Grieving for the Dead
Allies
Responsiveness
Taking Opportunities
Assessing Abilities
Facilitating Battle
Striking Power
Psychological Configurations
Orderly Troops
Inspiring Soldiers
Self-Exertion
Harmonizing People
The Condition of a General
Order and Disorder
Observant Government
Rulers and Ministers
Knowledgeable Rule
Not Knowing
Adjudication
Disturbance and Security
Appointments
Pillars of State
Evaluation and Dismissal
What Hurts the People
Military Action
Rewards and Penalties
Clarity and Consistency
Pleasure and Displeasure
Culture and the Military
Organization
Instruction and Direction
Thought and Consideration
Strength in Generals
Sending Out the Armed Forces
Selection on Abilities
The Use of Knowledge
Not Setting Up Battle Lines
Sincerity in Generals
— ANNEXES
Annex I: ZHU GE LIANG’S “FIFTEEN AVENUES OF ORDER”
Annex II: ONE FOREIGN MANAGER’S “13 + 1 GOLDEN RULES OF HOW TO MAKE YOUR CHINA BUSINESS PLAN A SUCCESS
— GLOSSARY OF MANAGEMENT TERMS